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Bug #621

closed

Survey Audio file Upload

Added by Levy Ryan Nolasco about 11 years ago. Updated about 11 years ago.

Status:
Closed
Priority:
Normal
Assignee:
Chris Lomuntad
Category:
Bugs
Target version:
GoAutoDial CE 3.0
Start date:
04/22/2013
Due date:
% Done:

100%

Estimated time:

Description

Hi Dev Team,

Im unable to upload an audiofile on survey campaign. Audio file is 16bit Mono 8k PCM WAV. Please see the screenshot for your reference.

Regards,
Ryan

Files

GoautodialVoiceBroadcast101.wav (240 KB) GoautodialVoiceBroadcast101.wav Levy Ryan Nolasco, 04/22/2013 03:44 PM
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 #1

Updated by Jerico James Milo about 11 years ago

  • Assignee changed from Jerico James Milo to Chris Lomuntad
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 #2

Updated by Levy Ryan Nolasco about 11 years ago

Hi Sir Chris,

I attached the audiofile for your reference.

Regards,
Ryan

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 #3

Updated by Chris Lomuntad about 11 years ago

  • Status changed from New to Feedback
  • Assignee changed from Chris Lomuntad to Levy Ryan Nolasco

Done fixing the uploading of audio files... and also i've fixed the issue on creating remote agents.

Cheers,
Chris

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 #4

Updated by Levy Ryan Nolasco about 11 years ago

  • Assignee changed from Levy Ryan Nolasco to Chris Lomuntad

Hi Sir Chris,

I encountered an error when creating a survey campaign. What i have done is delete an existing survey campaign and create a new one, However i encountered an error.

Regards,
Ryan

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 #5

Updated by Chris Lomuntad about 11 years ago

  • Assignee changed from Chris Lomuntad to Levy Ryan Nolasco

Did some fix on creating survey campaigns... Kindly test it again... Thanks.

Cheers,
Chris

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 #6

Updated by Levy Ryan Nolasco about 11 years ago

  • Assignee changed from Levy Ryan Nolasco to Chris Lomuntad

Hi Sir Chris,

I still encounter the error when creating a survey campaign. What i have done is delete an existing survey campaign and create a new one, However i encountered an error.

Regards,
Ryan

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 #7

Updated by Chris Lomuntad about 11 years ago

  • Assignee changed from Chris Lomuntad to Levy Ryan Nolasco

Done fixing the bug. Kindly test it on our test server. Thanks.

Cheers,
Chris

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 #8

Updated by Levy Ryan Nolasco about 11 years ago

  • Status changed from Feedback to Closed
  • Assignee changed from Levy Ryan Nolasco to Chris Lomuntad
  • % Done changed from 0 to 100

Hi Sir Chris,

Thanks for the update. To make sure everything is working i created and deleted the survey campaign to see if the error will still persist and upon checking it works well, i can now create and delete a survey campaign and able to upload audio files without any errors. Please see the screenshot for your reference.

Regards,
Ryan

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