GOautodial Open Source Omni-channel Contact Center Suite

Hey Adil,

I can help you in Goautodial.

Contact me
Skype hitugohil
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adil raza wrote:

hi,I'm using goautodial on ISDN 30

when i dial local number it works fine but when i dial outside london it says call not found. here is my log. the number i dialed is 1444449156. but asterisk dialled number 444449156. please help me that what i need to change in extension.conf.thanks

[11:21:33 AM] Global Support 365: [Sep 20 06:11:59] -- Executing [1444449156@default:1] AGI in new stack
[Sep 20 06:11:59] -- AGI Script agi://127.0.0.1:4577/call_log completed, ret urning 0
[Sep 20 06:11:59] -- Executing [1444449156@default:2] Set("SIP/401-00000009" , "CALLTIME=20-Sep-2012-11-11") in new stack
[Sep 20 06:11:59] -- Executing [1444449156@default:3] Dial("SIP/401-00000009 ", "dahdi/G1/444449156|30|tTo") in new stack
[Sep 20 06:11:59] -- Requested transfer capability: 0x00 - SPEECH
[Sep 20 06:11:59] -- Called G1/444449156
[Sep 20 06:11:59] Parsing '/etc/asterisk/manager.conf': [Sep 20 06:11:59] F ound

[Sep 20 06:12:01] -- Executing [1444449156@default:4] Hangup("SIP/401-000000 09", "") in new stack
[Sep 20 06:12:01] Spawn extension (default, 1444449156, 4) exited non-zero on 'SIP/401-00000009'
[Sep 20 06:12:01] -- Executing [h@default:1] DeadAGI("SIP/401-00000009", "ag i://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----1-----CHANUNAVAIL---- ------") in new stack

my extensions.conf is

#include extensions-vicidial.conf

[trunkinbound]
; DID call routing process
exten => _X.,1,AGI

; FastAGI for VICIDIAL/astGUIclient call logging
exten => h,1,DeadAGI(agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----${HANGUPCAUSE}-----${DIALSTATUS}-----${DIALEDTIME}-----${ANSWEREDTIME})

[loopback-no-log]
; This context is to accept calls that have already been logged in another context in Vicidial
; and has been sent through one of the loopbacks. This is why this context is missing the h extension.
; Do not put any extensions in this context unless you specifically understand what this means.

;exten => _91NXXNXXXXXX,1,Dial(${TRUNKX}/${EXTEN:1},,To)
;exten => _91NXXNXXXXXX,n,Hangup
; special Canadian PRI callerIDname settings FOR USE IN LOOPBACK CONTEXT ONLY
;exten => _91NXXNXXXXXX,1,Set(CALLERID="ACME Widgets")
;exten => _91NXXNXXXXXX,n,AGI
;exten => _91NXXNXXXXXX,n,Dial(${TRUNKX}/${EXTEN:1},,To)
;exten => _91NXXNXXXXXX,n,Hangup

exten => _999XX11112,1,Wait(2)
exten => _999XX11112,n,Answer
exten => _999XX11112,n,Playback(ss-noservice)
exten => _999XX11112,n,Playback(vm-goodbye)
exten => _999XX11112,n,Hangup

[default]
include => vicidial-auto
exten => _19X.,1,AGI
exten => _19X.,n,Hangup()
exten => _X.,1,AGI
exten => _X.,n,Set(CALLTIME=${STRFTIME})
exten => _X.,n,Dial(${trunk_1}/${EXTEN},30,tTo)
exten => _1X.,1,AGI
exten => _1X.,n,Set(CALLTIME=${STRFTIME})
exten => _1X.,n,Dial(${trunk_1}/${EXTEN:1},30,tTo)
exten => _1X.,n,Hangup
exten => _911X.,1,AGI
exten => _911X.,n,Set(CALLTIME=${STRFTIME})
exten => _911X.,n,Dial(${trunk_1}/${EXTEN:1},30,tTo)
exten => _911X.,n,Hangup
exten => _912X.,1,AGI
exten => _912X.,n,Set(CALLTIME=${STRFTIME})
exten => _912X.,n,Dial(${trunk_1}/${EXTEN:1},30,tTo)
exten => _912X.,n,Hangup
exten => _917X.,1,AGI
exten => _917X.,n,Set(CALLTIME=${STRFTIME})
exten => _917X.,n,Dial(${trunk_1}/${EXTEN:1},30,tTo)
exten => _917X.,n,Hangup
exten => _9X.,1,AGI
exten => _9X.,n,Set(CALLTIME=${STRFTIME})
exten => _9X.,n,Dial(${trunk_1}/${EXTEN:1},30,tTo)
exten => _9X.,n,Hangup
exten => _44X.,1,AGI

VICI-GROUP DIRECT SUPPORT LINE (VICIHELP^84244357)GI
exten => _84244XXX,1,Dial(IAX2/vicihelp/${EXTEN:5})

; Local agent alert extensions
exten => _8600XXX*.,1,AGI
; Local agent alert extensions
exten => _8600XXX*.,1,AGI
; Local agent alert extensions
exten => _8600XXX*.,1,AGI
exten => _78600XXX*.,1,AGI
; Local blind monitoring
exten => _08600XXX,1,Dial(${TRUNKblind}/6${EXTEN:1},55,To)

; playback of recorded prompts
exten => _851XXXXX,1,Answer
exten => _851XXXXX,2,Playback(${EXTEN})
exten => _851XXXXX,3,Hangup

; this is used for playing a message to an answering machine forwarded from AMD in VICIDIAL
exten => _7851XXXXX,1,WaitForSilence(2000,2) ; AMD got machine. leave message after recording
exten => _7851XXXXX,2,Playback(${EXTEN:1})
exten => _7851XXXXX,3,AGI
exten => _7851XXXXX,4,Hangup

; FastAGI for VICIDIAL/astGUIclient call logging
exten => h,1,DeadAGI(agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----${HANGUPCAUSE}-----${DIALSTATUS}-----${DIALEDTIME}-----${ANSWEREDTIME})

; Example phone extensions

; Extension 2000 Sipura/Linksys ATA line 1
;exten => 2000,1,Dial(sip/spa2000,30,to) ; Ring, 30 secs max
;exten => 2000,2,Voicemail,u2000 ; Send to voicemail...
; Extension 2001 Sipura/Linksys ATA line 2
;exten => 2001,1,Dial(sip/spa2001,30,to) ; Ring, 30 secs max
;exten => 2001,2,Voicemail,u2001 ; Send to voicemail...
; Extension 2102 rings Grandstream phone
;exten => 2102,1,Dial(sip/gs102,30,to) ; Ring, 30 secs max
;exten => 2102,2,Voicemail,u2102 ; Send to voicemail...
; Extension 401 rings the firefly softphone
;exten => 401,1,Dial((IAX2/firefly01@firefly01/s||t)
;exten => 401,2,Hangup

; 100-350 phone extensions now auto-generated
; extensions for other SIP and IAX call center phones
; cc100-cc150 SIP Phones
;exten => _1[0-5]X,1,Dial(sip/cc${EXTEN},20,to)
; cc300-cc350 IAX Phones
;exten => _3[0-5]X,1,Dial(IAX2/cc${EXTEN},20,to)

; extensions if using a T1 channelbank
;exten => _19XX,1,Dial(Zap/${EXTEN:2},30,o)
;exten => _19XX,2,Hangup

; Extension 4001 rings Zap phone (this example for FXS on Zap port 1)
;exten => 4001,1,Dial(Zap/1,30,o) ; ring Zap device 1
;exten => 4001,2,Voicemail,u4001 ; Send to voicemail...

; # timeout invalid rules
exten => #,1,Playback(invalid) ; "Thanks for trying the demo"
exten => #,2,Hangup ; Hang them up.
exten => t,1,Goto(#,1) ; If they take too long, give up
exten => i,1,Playback(invalid) ; "That's not valid, try again"

; Extensions for performance testing
exten => _91999NXXXXXX,1,AGI
exten => _91999NXXXXXX,2,Dial(${TRUNKloop}/${EXTEN:2},,tTo)
exten => _91999NXXXXXX,3,Hangup
exten => 999999999999,1,AGI
exten => 999999999999,2,Dial(${TRUNKloop}/${EXTEN:1},,tTo)
exten => 999999999999,3,Hangup

; This is a loopback dialaround to allow for hearing of ringing for 3way calls
exten => _881NXXNXXXXXX,1,Answer
exten => _881NXXNXXXXXX,2,Dial(${TRUNKloop}/9${EXTEN:2},,To)
exten => _881NXXNXXXXXX,3,Hangup

; Vtiger fax and email log extensions
exten => _9118XXXXXXXX,1,Dial(${TRUNKblind}/9998818112,55,to)
exten => _9119XXXXXXXX,1,Dial(${TRUNKblind}/9998819112,55,to)

; CARRIER DIALING EXTENSIONS, USE THE ADMIN INTERFACE TO PROGRAM THESE
; dial an 800 outbound number
;exten => _91800NXXXXXX,1,AGI
;exten => _91800NXXXXXX,2,Dial(${TRUNK}/${EXTEN:1},,To)
;exten => _91800NXXXXXX,3,Hangup
;exten => _91888NXXXXXX,1,AGI
;exten => _91888NXXXXXX,2,Dial(${TRUNK}/${EXTEN:1},,To)
;exten => _91888NXXXXXX,3,Hangup
;exten => _91877NXXXXXX,1,AGI
;exten => _91877NXXXXXX,2,Dial(${TRUNK}/${EXTEN:1},,To)
;exten => _91877NXXXXXX,3,Hangup
;exten => _91866NXXXXXX,1,AGI
;exten => _91866NXXXXXX,2,Dial(${TRUNK}/${EXTEN:1},,To)
;exten => _91866NXXXXXX,3,Hangup
;exten => _9161NXXXXXX,1,AGI
;exten => _9161NXXXXXX,2,Dial(${TRUNK}/${EXTEN:1},,To)
;exten => _9161NXXXXXX,3,Hangup
;exten => _91845NXXXXXX,1,AGI
;exten => _91845NXXXXXX,2,Dial(${TRUNK}/${EXTEN:1},,To)
;exten => _91845NXXXXXX,3,Hangup
;exten => _911XXXXXX,1,AGI
;exten => _911XXXXXX,2,Dial(${TRUNK}/${EXTEN:1},,To)
;exten => _911XXXXXX,3,Hangup

; dial a long distance outbound number
; This 'o' Dial flag is VERY important for VICIDIAL on outbound calls
;exten => _91NXXNXXXXXX,1,AGI
;exten => _91NXXNXXXXXX,2,Dial(${TRUNKX}/${EXTEN:1},,To)
;exten => _91NXXNXXXXXX,3,Hangup

; dial a local outbound number (modified because of only LD T1)
;exten..