Project

General

Profile

Actions
Copy link

Bug #278

closed

Wedo Manual Dial issue

Added by Kristian Antiligando about 12 years ago. Updated about 12 years ago.

Status:
Closed
Priority:
High
Assignee:
Chris Lomuntad
Category:
-
Target version:
-
Start date:
04/16/2012
Due date:
% Done:

0%

Estimated time:

Description

Hi Chris,

We have an issue with WedoMetro with regards to the Manual Dialing of agents.
Still the agents can do manual dial even without pressing the Pause/Resume Button.
This may be the reason why agents are complaining that they experiencing overlapping of calls.

Just to make sure we also tested this issue with our Cloud Clients and the system works fine.
Please see a sample screenshot using our cloud service. We need to take effect as well on Wedometro

Thank you
Kristian

Files

Manual_Dialing.png (121 KB) Manual_Dialing.png Kristian Antiligando, 04/16/2012 09:02 PM
Actions
Copy link
 #1

Updated by Kristian Antiligando about 12 years ago

  • Status changed from New to Closed

Closed issue

Actions
Copy link

Also available in: Atom PDF

Go to top