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Bug #208

closed

Agent Screen Shows "Go Back" while Dialing.

Added by Muhammad Riaz about 12 years ago. Updated about 12 years ago.

Status:
Closed
Priority:
High
Assignee:
Category:
Bugs
Target version:
Start date:
02/03/2012
Due date:
% Done:

0%

Estimated time:

Description

Good Day: I hope everybody is fine.
I run a call center and using ViciDialNow to call USA via predictive method. Almost 5-6 times in a day my agent's screens show "Go back" error and then I check CLI and run command "asterisk -r" it responds "Disconnected from the asterisk server". Can anybody please help us in this regard? I'll be very thankful to you all.

Regards,
M. Riaz

Actions #1

Updated by Carlo Taguinod about 12 years ago

  • Status changed from New to Closed

This issue tracker is for bug reports. The right venue for getting help is on the forums: http://goautodial.org/projects/goautodialce/boards or http://www.vicidial.org/VICIDIALforum/index.php/. If you need professional/paid support you can file a support ticket at http://support.goautodial.com. Please do not ask for help here in this issue tracker unless you have encountered a bug.

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