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Bug #2053

closed

survey press 1 campaign

Added by manu andres almost 10 years ago. Updated about 9 years ago.

Status:
Closed
Priority:
High
Assignee:
manu andres
Category:
-
Target version:
-
Start date:
04/27/2015
Due date:
% Done:

100%

Estimated time:

Description

hi support,

can you help me out regarding with the survey press 1 campaign. my survey press 1 campaign setup is the dialer makes outgoing calls when the call got picked up a recording plays "if your interested press 1" "if not press 2" etc.... so when the called person press 1 it will be routed to the available agent with in the same campaign and if press 2 the call is ended.

my problem is when the called person press 1 the calls is being drop or hangup. (the recording format is correct because both recording plays) could you check my cli see attach file.

my dial plan entry (did not change)
exten => _1435698346.,1,AGI
exten => _1435698346.,2,Dial(SIP/${EXTEN:10}@RubixTelecom,,tTo)
exten => _1435698346.,3,Hangup

thanks

Files

cli.txt (3.88 KB) cli.txt manu andres, 04/27/2015 02:47 PM
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 #1

Updated by said ouziad almost 10 years ago

please possible I can know is what you can do chat vedio goautodial
(x-lite)

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 #2

Updated by Kaushal Kumar almost 10 years ago

Change routing extension to 8366 in the campaign..

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 #3

Updated by Levy Ryan Nolasco about 9 years ago

  • Status changed from New to Closed
  • Assignee set to manu andres
  • % Done changed from 0 to 100

Hi,

Please avoid double posting. This issue/bug tracker is meant for bugs, feature request and issues related to the GOautodial CE ISO, system installation and the GOautodial applications (GOadmin, GOreports and GOagent). To get help from the community, please post your concerns in our forum board at http://goautodial.org/projects/goautodialce/boards

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