GOautodial Open Source Omni-channel Contact Center Suite

post your dialplan entry

your dialplan should match ur number dialled 0911167159

exten => _.,1,AGI
exten => _.,2,Dial(SIP/${EXTEN:1}@CAT,,tTo)
exten => _.,3,Hangup

use

the below dialplan

exten => _9X.,1,AGI
exten => _9X.,2,Dial(SIP/${EXTEN:1}@CAT,tTo)
exten => _9X.,3,Hangup

once done reload the server and check whether this diaplan is updated in extensions-vicidial.conf
or type
asterisk -vvvvvr

dialplan show 90911167159@default

once done dial your number with 9 as prefix ie: 90911167159

br
striker
www.striker24x7.blogspot.com
once done reload

Hi Thanks for information. I am still getting error unable to dial. When I dial it says person you are dialing is unavailable.

Error: ======
Connected to Asterisk 1.8.23.0-1_centos5.go RPM by demian@goautodial.com currently running on gotestvoip (pid = 24720)
Verbosity is at least 3
Using SIP RTP CoS mark 5
-- Executing [90911167159@default:1] AGI("SIP/8001-00000003", "") in new stack
[Oct 13 13:02:18] WARNING[30386]: res_agi.c:3842 agi_exec_full: AGI requires an argument (script)
Spawn extension (default, 90911167159, 1) exited non-zero on 'SIP/8001-00000003'
-- Executing [h@default:1] AGI in new stack
-- <SIP/8001-00000003>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0

exten => _9X.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _9X.,2,Dial(SIP/${EXTEN:1}@CAT,tTo)
exten => _9X.,3,Hangup

Still not working.

sorry some type error

exten => _9X.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _9X.,2,Dial(SIP/${EXTEN:1}@CAT,,tTo)
exten => _9X.,3,Hangup

as per your log is it dialling right no , do ur provider need 0 infront of all nos
Called SIP/0911167159@CAT

Still same error yes we dial number with prefix 0.

= 1 extension (3 priorities) in 1 context. =
Using SIP RTP CoS mark 5
-- Executing [90911167159@default:1] AGI("SIP/8001-00000008", "agi://127.0.0.1:4577/call_log") in new stack
-- &lt;SIP/8001-00000008&gt;AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing [90911167159@default:2] Dial("SIP/8001-00000008", "SIP/0911167159@CAT,,tTo") in new stack
Using SIP RTP CoS mark 5
-- Called SIP/0911167159@CAT
[Oct 15 11:20:56] WARNING⁵⁰⁴: chan_sip.c:21126 handle_response_invite: Received response: "Forbidden" from '"8001" <sip:+6621054037@10.59.1.14>;tag=as5fd7fa03'
Everyone is busy/congested at this time (1:0/0/1)
-- Executing [90911167159@default:3] Hangup("SIP/8001-00000008", "") in new stack
Spawn extension (default, 90911167159, 3) exited non-zero on 'SIP/8001-00000008'
-- Executing [h@default:1] AGI in new stack
-- <SIP/8001-00000008>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----21-----CHANUNAVAIL---------- completed, returning 0

seems now your carrier side issue

post out put of
sip show peers
sip show registry

post your carrier settings...

gotestvoip*CLI> sip show peers
Name/username Host Dyn Forcerport ACL Port Status
8001/8001 10.59.0.20 D N 22054 OK (105 ms)
8002/8002 (Unspecified) D N 0 UNKNOWN
8003/8003 (Unspecified) D N 0 UNKNOWN
8004/8004 (Unspecified) D N 0 UNKNOWN
8005/8005 (Unspecified) D N 0 UNKNOWN
8006/8006 (Unspecified) D N 0 UNKNOWN
8007/8007 (Unspecified) D N 0 UNKNOWN
8008/8008 (Unspecified) D N 0 UNKNOWN
8009/8009 (Unspecified) D N 0 UNKNOWN
8010/8010 (Unspecified) D N 0 UNKNOWN
8011/8011 (Unspecified) D N 0 UNKNOWN
8012/8012 (Unspecified) D N 0 UNKNOWN
8013/8013 (Unspecified) D N 0 UNKNOWN
8014/8014 (Unspecified) D N 0 UNKNOWN
8015/8015 (Unspecified) D N 0 UNKNOWN
8016/8016 (Unspecified) D N 0 UNKNOWN
8017/8017 (Unspecified) D N 0 UNKNOWN
8018/8018 (Unspecified) D N 0 UNKNOWN
8019/8019 (Unspecified) D N 0 UNKNOWN
8020/8020 (Unspecified) D N 0 UNKNOWN
CAT/+6621054037 202.129.61.118 N 5060 OK (10 ms)
21 sip peers [Monitored: 2 online, 19 offline Unmonitored: 0 online, 0 offline]

gotestvoip*CLI> sip show registry
Host dnsmgr Username Refresh State Reg.Time
catnextgen.com:5060 Y +6621054037 45 Registered Wed, 15 Oct 2014 11:31:49
1 SIP registrations.

Carrier Configuration: ======================
; WARNING- THIS FILE IS AUTO-GENERATED BY VICIDIAL, ANY EDITS YOU MAKE WILL BE LOST
register => +6621054037:xxxxxxx:6621054037@catnextgen.com@catnextgen.com/+6621054037

; VICIDIAL Carrier: CAT - CAT037
[CAT]
disallow=all
allow=ulaw
type=friend
dtmfmode=rfc2833
context=trunkinbound
qualify=yes
insecure=very
nat=yes
host=202.129.61.118
allow=alaw
allow=g729
username=+6621054037
secret=xxxxxxx

[8001]
username=8001
secret=goautodial
accountcode=8001
callerid="8001" <+6621054037>
mailbox=8001
context=default
type=friend
host=dynamic

are you able to make call by registring you voip sip account direcly in softphone?

Yes its working directly on Softphone and same setting were working on Freepbx earlier.

I have attached the previous dial Plan which was working on Freepbx.

are u dialling right no
Called SIP/0911167159@CAT

do they require 0 in front

Yes this is the right number which I am calling. I tried with 0 and without 0 in front but still not working.

This is the error when I dial without 9 prefix.

[Oct 16 10:58:13] NOTICE⁵⁰⁴: chan_sip.c:23534 handle_request_invite: Call from '8001' (10.59.0.20:24796) to extension '0911167159' rejected because extension not found in context 'default'.

This the error when I dial with 9 prefix.

This is the error when I dial number without 0.