GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

11/13/2019

04:21 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: press 1 campaign ivr issue

Added by Shamim Shaharier about 18 hours ago
i am trying to do survey press 1
when i receive call it should pla... Shamim Shaharier

11/11/2019

11:36 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: survey press 1 is not playing ivr

Levy Ryan Nolasco wrote:
> Hi,
>
> Is you survey method set to IVR/Call Menu? Did you set your IVR route/menu pro... Shamim Shaharier

11/10/2019

10:43 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: survey press 1 is not playing ivr

i am trying to do survey press 1
when i receive call it should play ivr ,but after receiving call it is droping a... Shamim Shaharier

05/28/2019

10:52 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: survey press 1 campaign

When i am setting number of channel=5 and saving it ,, after saving this field is showing blank..
And call is not ... Shamim Shaharier

01:04 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: survey press 1 campaign

i have attached the configuration and on asterisk call log its nothing..cause when i attached list an making the camp... Shamim Shaharier

05/27/2019

05:57 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: survey press 1 campaign

Hello,
I have installed goautodial 4. I have successfully tested manual dial and autodial. But for press 1 survey ca... Shamim Shaharier

10:50 AM GOautodial Open Source Omni-channel Contact Center Suite Bug #7466 (Rejected): survey press 1 campaign

Hello,
I have installed goautodial 4. I have successfully tested manual dial and autodial. But for press 1 survey ca... Shamim Shaharier