GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

08/29/2013

08:01 AM GOautodial Open Source Omni-channel Contact Center Suite Feature #801 (Closed): Inbound configuration issue

Dear All,
Below is my server configuration , i tried to configured inbound in our present server but somehow i am no... Hari Shankar

07/03/2013

08:09 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: call waiting issue

but before upgrading the server can you check is there any issue in asterisk ?
below is the log file:
... Hari Shankar

02:56 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: call waiting issue

Thanks for your help. I will try to upgrade my server after backup . Hari Shankar

07/02/2013

08:39 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: call waiting issue

ok i will try to upgrade it to the latest one but my only concern is do i have to take back up of present system sett... Hari Shankar

07:01 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: call waiting issue

thanks for your reply. My problem is that after 2-3 minutes of dialing there is a very long wait time of calls like 3... Hari Shankar

07/01/2013

06:53 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: call waiting issue

hello friends,
i am very new to this dialer and having a very tough time while working on it. below is my server ... Hari Shankar