GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

10/15/2012

12:22 PM GOautodial Open Source Omni-channel Contact Center Suite Feature #389: Audio store/voice blast press-1 campaign

Go to *Admin*
*->System Settings*
Central Sound Control Active: 1
Thanks
choy ™

11:59 AM GOautodial Open Source Omni-channel Contact Center Suite Bug #390: backup

you can do
perl /usr/share/astguiclient/ADMIN_backup.pl --help
allowed run time options:
[--db-only] = only... choy ™

11:57 AM GOautodial Open Source Omni-channel Contact Center Suite Bug #385: how to use Sangoma.

Here are some of the steps on how to configure your Sangoma.
http://wiki.vicidial.org/index.php/VICI:NetBorder
... choy ™

09/27/2011

11:29 PM GOautodial Open Source Omni-channel Contact Center Suite Feature #67: click to call

its not in the Goautodial_Getting_Started_Guide. Thanks choy ™

10:26 PM GOautodial Open Source Omni-channel Contact Center Suite Feature #67 (Closed): click to call

Hi Guys,
Is there a manual on how to add or embed the click to call feature in Goautodial..
Thanks choy ™

08/12/2011

04:56 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Manual Dial works but not predictive or even ratio

Btw pre. bakit naka VPN yung server mo? choy ™

04:48 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Installing Different Component Different Servers

Just do Multiple Server install, Install GOautodial in 3 PC's and just configure them accordingly. And also make sure... choy ™