GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

07/03/2013

02:37 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: Agent Can't login

I have an agent that can login to GoAutodial at the office...we use Verizon as the ISP. When he goes home 30 miles a... Skip Gilleland

06/28/2013

09:53 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: List of features NOT available

Super...so goautodial is a pretty face for vicidial? Can I access the agent interface this way as well? If so, what... Skip Gilleland

06/27/2013

10:21 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: List of features NOT available

How do I switch to the default vicidial admin interface? Skip Gilleland

08:56 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: List of features NOT available

Hello, I had read that GoAutoDial 3.0 has 95% of what Vicidial has available. The other 5% are options most don't us... Skip Gilleland

06/26/2013

10:44 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: update vicidial in GoAutodial?

In 3.0 in system settings it does not have the ability to enter Vtiger info.....is there a way to get to this? Also,... Skip Gilleland

02:12 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: update vicidial in GoAutodial?

Can I do this without going to goautodial 3.0? I want to do it in my goautodial 2.1 Skip Gilleland

09:04 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: update vicidial in GoAutodial?

I need a newer version of vicidial so that I am able to post a callback via the NonAgent API. Is it possible to upda... Skip Gilleland