GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

09/12/2017

12:47 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Agent XXX is currently in use or improper logout. Contact Administrator.

please I have tried repairing database and nothing changed. Can someone help to disable this?
Thank you ete ete

09/08/2017

12:55 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: Agent XXX is currently in use or improper logout. Contact Administrator.

The agent exited without pressing logout.
Now i cant login again, i get this message : Agent XXX is currently in use... ete ete

07/20/2017

05:00 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: How to filter leads?

Hello all,
We are using Goauodial 3.0 in outbound campaign and have around 30 agents but we are having a lot of w... ete ete

07/14/2017

11:34 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Agents auto pausing

I have done it but nothing change they will work about 30 min without stopping and it will start again with the paus... ete ete

06/07/2017

05:10 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: How agents can handle a server??

I have a Goautodial server with 4Gb of RAM and Intel(R) Xeon(R) CPU E5-2683 v3 @ 2.00GHz CPU.
When there are more t... ete ete

04/25/2017

08:54 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: Agents auto pausing

We are using GoAutoDial CE 3.3 and agents as using at their workstations Linux Mint 17.3 Cinnamon.
The problem is t... ete ete