GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

10/20/2016

11:53 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Constant Relogin for agent. No outbound calls working when logged in as Agent with Campaign.

I fixed my issues by tweaking a bunch of settings related to SIP phone config and carrier config.
Really annoying... Vans V

10/19/2016

01:48 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Constant Relogin for agent. No outbound calls working when logged in as Agent with Campaign.

So apparently you need to stay in conference. I stay in conference. Call gets connected in the HTML Agent Panel and ... Vans V

01:16 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Constant Relogin for agent. No outbound calls working when logged in as Agent with Campaign.

So using the version of X-Lite as in the guide does not work. X-Lite refuses to start. I ended up using the latest X-... Vans V

12:06 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Constant Relogin for agent. No outbound calls working when logged in as Agent with Campaign.

It part of the problem is the dialplan, the key error message was:
WARNING6491: chan_sip.c:21126 handle_response_i... Vans V

10/18/2016

04:50 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: Constant Relogin for agent. No outbound calls working when logged in as Agent with Campaign.

I have two issues.
First is whenever I login as an agent. I get disconnected quite often. Around every 30-60 secon... Vans V