GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

05/21/2013

02:56 PM GOautodial Open Source Omni-channel Contact Center Suite Bug #678: Where did Answering Machine Message options and Help Icons go?

That's great! I don't know how to update to test this, so quick question: does this mean agents will also have access... Robert Schwartz

05/15/2013

09:42 AM GOautodial Open Source Omni-channel Contact Center Suite Bug #678 (Closed): Where did Answering Machine Message options and Help Icons go?

Hi,
One feature our clients love is the ability for agents who get connected to answering machines to deliver a pr... Robert Schwartz