GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

09/21/2016

05:19 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Left Trim Alpha characters off an inbound DID before routing to agi_did_script

Figured it out
Still redirecting carrier to user trunk as per Striker, I just added the :5 on line 2, it seemed th... Dion Waynes

12:38 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Left Trim Alpha characters off an inbound DID before routing to agi_did_script

Thanks Striker for prompt response, that made perfect sense. The implementation still tossed an error
Its now tri... Dion Waynes

09/20/2016

03:49 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Left Trim Alpha characters off an inbound DID before routing to agi_did_script

also trying this
exten => _.X.,1,Set(DID=${CUT(DID,,"users")})
exten => _.X.,2,AGI(agi-DID_route.agi)
;exten => ... Dion Waynes

03:28 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: Left Trim Alpha characters off an inbound DID before routing to agi_did_script

Hi
I have inbound sip did coming from users02008888888@trunkinbound:1
The carrier cannot trim the text in front... Dion Waynes