GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

03/06/2020

02:03 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Caller ID Name Issue

The issue was that I have set "Custom Caller ID" to yes, you have to set it to "No" to use the "Campaign Caller ID" y... Emmanuel Dubuc

01:55 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Caller ID Name Issue

I'm facing the same issue Emmanuel Dubuc

03/05/2020

01:51 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: GoAutodial 4 Caller ID

Hi,
I have setup CallerID in my campaign settings but each time I make a call it's a random caller ID that appear
... Emmanuel Dubuc

01:49 PM GOautodial Open Source Omni-channel Contact Center Suite Bug #7932 (Rejected): GoAutoDial 4 Caller ID issue

Hi,
I have setup CallerID in my campaign settings but each time I make a call it's a random caller ID that appear,... Emmanuel Dubuc

03/17/2017

11:39 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: How to setup SSL certificate (like Let's Encrypt) on the ISO version

Hi,
I would like to know how to setup SSL certificate (like Let's Encrypt) on Red Hat (I've actually setup GoAutoD... Emmanuel Dubuc

10/27/2015

08:22 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Goautodial 3.0 from scratch on Centos 5.8 updated to 5.9 - DAHDI won't install

Hi,
If you are using DigitalOcean you need to update your kernel in Settings > Kernel Emmanuel Dubuc