GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

11/30/2015

11:23 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Upgrade Issue

The above solution by @Demin did not work for me, for me the issue got resolved by below steps
Edit VirtualHost in... Ram Mohan

11:21 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: unable to open Dashboard page

I fixed the issue. Issue seems to be with httpd.conf after setting up VirtualHost as below issue got resolved. Trust ... Ram Mohan

02:22 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: unable to open Dashboard page

Hi,
After login with admin unable to view Dashboard page, browser says
Not Found
The requested URL /dashboard... Ram Mohan

11:20 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Unable to open Dashboard page after login

I fixed the issue. Issue seems to be with httpd.conf after setting up VirtualHost as below issue got resolved. Trust ... Ram Mohan

03:20 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: Is goautodial-ce-3.3-1406088000 stable version?

When I executed below command
yum -y install goautodial-ce goautodial-ce-config
it installed goautodial-ce-3.3-... Ram Mohan

10/14/2015

05:43 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Outbound campaign is coming as Inbound - Need Help!

With the manual setup the call seems to be attempting but I get below message
"Customer has hung up: DAHDI/4-1"
i... Ram Mohan

10/13/2015

08:09 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Outbound campaign is coming as Inbound - Need Help!

Jefferson Varias wrote:
> Hi Ram,
>
> You might need to change you dial method to manual if you want to check the... Ram Mohan

10/08/2015

04:26 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: Outbound campaign is coming as Inbound - Need Help!

Dear All,
I have a peculiar problem with my Goautodial setup, I have done the setup everything as documented. With... Ram Mohan