GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

10/13/2014

03:08 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: "Can it be done?" type of question

Well, yes. That's because there is no softphone installed.
We want to use goautodial as a caller management softwar... Damijan Gradiser

10/04/2014

07:10 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: "Can it be done?" type of question

Hello. This is the output from CLI when i do the following
- Login with the agent001
- Press dial next... Damijan Gradiser

09/29/2014

05:51 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: "Can it be done?" type of question

@Disconnect problem :
From asterisk logs - Unable to request channel SIP/8001
No SIP phone attached, ofc. Any wa... Damijan Gradiser

09/28/2014

09:09 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: "Can it be done?" type of question

Hello,
First, a word where I'm coming from :
We're using ancient hardware (Kapsch pbx , some 20+ years old , RS2... Damijan Gradiser