GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

10/16/2014

12:01 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Outbound Problem

This is the error when I dial without 9 prefix.
[Oct 16 10:58:13] NOTICE[504]: chan_sip.c:23534 handle_request_inv... Muhammad Amin Dhamani

10/15/2014

06:57 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Outbound Problem

Yes this is the right number which I am calling. I tried with 0 and without 0 in front but still not working. Muhammad Amin Dhamani

12:55 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Outbound Problem

I have attached the previous dial Plan which was working on Freepbx. Muhammad Amin Dhamani

12:51 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Outbound Problem

Yes its working directly on Softphone and same setting were working on Freepbx earlier. Muhammad Amin Dhamani

12:35 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Outbound Problem

gotestvoip*CLI> sip show peers
Name/username Host Dyn Forcerport ACL ... Muhammad Amin Dhamani

12:23 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Outbound Problem

-= 1 extension (3 priorities) in 1 context. =-
== Using SIP RTP CoS mark 5
-- Executing [90911167159@default:... Muhammad Amin Dhamani

10/14/2014

05:33 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Outbound Problem

Still same error yes we dial number with prefix 0. Muhammad Amin Dhamani

10/13/2014

10:33 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Outbound Problem

Still not working.
== Using SIP RTP CoS mark 5
-- Executing [90911167159@default:1] AGI("SIP/8001-00000002",... Muhammad Amin Dhamani

02:03 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Outbound Problem

Hi Thanks for information. I am still getting error unable to dial. When I dial it says person you are dialing is una... Muhammad Amin Dhamani

10/12/2014

10:44 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Outbound Problem

exten => _.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _.,2,Dial(SIP/${EXTEN:1}@CAT,,tTo)
exten => _.,3,Hangup Muhammad Amin Dhamani