GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

03/29/2016

08:14 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: Record on demand - Can´t stop recording?

Have never experienced this before. The campaign is set to recording on demand.
I can start the recording, but I ca... Andresa Karlsson

04/24/2014

03:40 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: List mix in 3.0?

Anyone know how to?? Andresa Karlsson

04/23/2014

10:36 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: List mix in 3.0?

Hi, Im struggling with finding the function "List mix" that could be find in the previous version of Goautodial, is i... Andresa Karlsson

03/28/2014

02:34 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: Duplicate Check Not working 3.0

Hi,
Since I upgraded to 3.0 the duplicate check fails everytime Im trying to use it. I browsed for a solution but c... Andresa Karlsson

02:30 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Search for a lead, goautodial 3.0?

Thanks! Andresa Karlsson

03/25/2014

11:17 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: Search for a lead, goautodial 3.0?

Hi guys,
Just updated my dialer from 2.1 to 3.0. I need to change the status of a few leads, one agent had corrup... Andresa Karlsson