GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

09/22/2014

02:55 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Manual dialing works fine, but Predictive outband does not working

Apparently the problem was related to the codec:... Nikola Zelenkov

12:33 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Manual dialing works fine, but Predictive outband does not working

Thank you for your help!
Here is the CLI:... Nikola Zelenkov

09/21/2014

03:25 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Manual dialing works fine, but Predictive outband does not working

I just did it (and reboot), but nothing is changing, I still get the same behaviour:... Nikola Zelenkov

09:01 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Manual dialing works fine, but Predictive outband does not working

dialplan:... Nikola Zelenkov

08:39 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Manual dialing works fine, but Predictive outband does not working

firewall/iptables allows the ports between 10000 and 65000:... Nikola Zelenkov

08:37 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Manual dialing works fine, but Predictive outband does not working

carrier:... Nikola Zelenkov

08:35 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Manual dialing works fine, but Predictive outband does not working

The failed call:... Nikola Zelenkov

08:34 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Manual dialing works fine, but Predictive outband does not working

The CLI output for the successful call:... Nikola Zelenkov

08:31 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: Manual dialing works fine, but Predictive outband does not working

Hello,
I am stuck with the following problem - when using manual dial, everything works fine. As soon as I change ... Nikola Zelenkov

06/06/2014

07:56 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Problem installing from scratch on CentOS 5.10 following the wiki

I was unable to fix it. I tried another VPC from DigitalOcean and it works without a problem. Thank you again for you... Nikola Zelenkov