GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

11/26/2013

08:17 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: I am unable to make a call with my new Goautodial install

I ran asterisk -r and copied the log. FYI 127.0.0.1 is not the correct ip address of my server, could this be the pro... Brandon S

05:40 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: There is a time synchronization problem with your system, please tell your system administrator

I am still getting the same error.
Brandon S

04:51 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Possible IP address problem

Finally!
Used "/usr/share/astguiclient/ADMIN_update_server_ip.pl --old-server_ip=" to get the right ip address on ... Brandon S

04:44 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Possible IP address problem

I have re-installed goautodial and noticed my internal IP I had used to network the machine was not configured proper... Brandon S

03:02 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Possible IP address problem

I checked Vicidial and it showed the 127 IP address for all things. I ran the --old-server_ip= command and it changed... Brandon S

11/25/2013

04:54 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Possible IP address problem

"/usr/share/astguiclient/ADMIN_update_server_ip.pl --old-server_ip=127.0.0.1:mask2"
I used the command above as r... Brandon S

11:57 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: There is a time synchronization problem with your system, please tell your system administrator

Striker,
Thank you for creating that blog. I stumbled upon it while trying to google my way out of the problem.
... Brandon S

11/24/2013

07:57 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: Possible IP address problem

I have my servers static IP Address set to 192.168.1.3 and I can login via my external IP address to the admin panel.... Brandon S

07:36 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: There is a time synchronization problem with your system, please tell your system administrator

Just tried
/usr/sbin/ntpdate -u pool.ntp.org
error remains Brandon S

07:28 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: There is a time synchronization problem with your system, please tell your system administrator

I receive this error immediately after logging into any agent login.
I have the latest fresh install on a single s... Brandon S