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Bug #2101

closed

survey press 1 campaign

Added by Abhiram Kumar almost 10 years ago. Updated about 9 years ago.

Status:
Closed
Priority:
High
Assignee:
Abhiram Kumar
Category:
-
Target version:
-
Start date:
04/27/2015
Due date:
% Done:

100%

Estimated time:

Description

hi support,

can you help me out regarding with the survey press 1 campaign. my survey press 1 campaign setup is the dialer makes outgoing calls when the call got picked up a recording plays "if your interested press 1" "if not press 2" etc.... so when the called person press 1 it will be routed to the available agent with in the same campaign and if press 2 the call is ended.

my problem is when the called person press 1 the calls is being drop or hangup. (the recording format is correct because both recording plays) could you check my cli see attach file.

my dial plan entry (did not change)
exten => _1435698346.,1,AGI
exten => _1435698346.,2,Dial(SIP/${EXTEN:10}@RubixTelecom,,tTo)
exten => _1435698346.,3,Hangup

thanks

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 #1

Updated by Mohammad Shoaib almost 10 years ago

Hi,
No attached file found.

Regards,
Mohammad

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 #2

Updated by Levy Ryan Nolasco about 9 years ago

  • Status changed from New to Closed
  • Assignee set to Abhiram Kumar
  • % Done changed from 0 to 100

Hi,

This issue/bug tracker is meant for bugs, feature request and issues related to the GOautodial CE ISO, system installation and the GOautodial applications (GOadmin, GOreports and GOagent). To get help from the community, please post your concerns in our forum board at http://goautodial.org/projects/goautodialce/boards

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