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James Lagardo

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Activity

11/14/2013

10:08 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: 2-3 calls at the same time,
Hi,
I 'm using Goautodial 3.0 with Asterisk Version: 1.4.39.1-vici, and using Dial Method as RATIO, the problem i 'm...
James Lagardo

07/18/2013

05:34 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: Admin Password
Hi,
as i was updating the user passwords, i have updated the admin password too, and i have kept some special charac...
James Lagardo

07/13/2013

05:50 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: how to install fail2ban software
Hi,
Thanks for your reply on the topic of "hack attack on my asterisk" and i was suggested to use fail2ban softwar...
James Lagardo

07/09/2013

09:36 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: Please help.
HI, this is to request you to have a look at the screen shot which i have attached below, if you look carefully you '... James Lagardo

06/06/2013

01:33 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Ideal time
HI
As i have mentioned earlier that the IDEAL time is more and my agents are sitting ieal for longer time, during th...
James Lagardo

05/29/2013

11:08 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Latency to reach the agents PC
Hi,
I have checked out the network, and also checked the ping response from both the end (dialer and agents PC) and ...
James Lagardo
11:00 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: Ideal time
HI,
I have noticed that as the agents starts receiving calls and the call flow is smooth for sometime (say 10mins), ...
James Lagardo

05/28/2013

06:16 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: Latency to reach the agents PC
Hi,
I have observed many times that there is high latency between the agents PC and the dialer when we type "SIP SH...
James Lagardo

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