GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

07/09/2011

04:16 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Live call hangs up immediately

Hi Demian,
I don't quite understand the purpose of a default DID if you need to create a specific one for each car... Andrew Higgs

07/08/2011

03:29 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Live call hangs up immediately

Thanks. I really don't understand what needs to be in the dial plan entry for an inbound route? Is there a tutorial o... Andrew Higgs

07/07/2011

04:06 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Live call hangs up immediately

Hi Demian
This is from sip-vicidial.conf:... Andrew Higgs

07/06/2011

03:03 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Live call hangs up immediately

Hi Demian,
Thanks again for the reply.
Yes. I have setup a carrier for the correct number. I have replaced the ... Andrew Higgs

06/29/2011

11:29 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Live call hangs up immediately

Hi Demian,
Thanks for replying. My apologies for taking so long TO get back to you.
At the moment I can't give ... Andrew Higgs

06/24/2011

11:11 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Live call hangs up immediately

Sorry.
I am using the ISO image for 2.1 (VICIDIAL VERSION: 2.4-325c, BUILD: 110430-1924). And worked through page ... Andrew Higgs

11:06 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: Live call hangs up immediately

Hi All,
I am very new to Goautodial. So please be gentle ;-).
I have setup a call center to receive inbound cal... Andrew Higgs