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Survey compaign transfer

Added by khaled walid over 9 years ago

Hi

i create a survey compaign and the message is played correctly but when the customer press 1 the call is hung up

it s possible when customer press1 the call will be transfered directly to a mobile cell ??

and what i need to do for this ?


Replies (1)

RE: Survey compaign transfer - Added by Wittie Manansala over 9 years ago

Hi,

Set your Survey Method to DID or EXTENSION.

Thanks

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