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No audio files to choose

Added by Fernando Dorna over 9 years ago

Hello world,
I downloaded and installed GOautodial using "goautodial-64bit-ce-3.3-final.iso" file.
Everything went fine till I wanted to add an inbound campaign. the problem occurs when I try to choose a file for the welcome message. In the in-group configuration, the option "Welcome Message filename:" has an "[Audio Chooser]" link. When I click on it, opens a pull-down menu (below the "Welcome message filename" field) that has no options on it, but a "--Default Value--", and I can not see any of the files stored in /var/lib/asterisk/sounds.
I searched the forums to see if anyone else had this same problem, but found no answers...

Thank you very much!
Fernando


Replies (1)

RE: No audio files to choose - Added by Levy Ryan Nolasco over 9 years ago

Hi,

Have you tried to upload an audio file on the Voice Files page? To upload an audio file navigate to Telephony > Voice Files. We STRONGLY recommend uploading only 16bit Mono 8k PCM WAV audio files(.wav)

Regards,
Levy Ryan

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