Project

General

Profile

Forums » GOautodial Help »

Cluster installation - Recordings not starting

Added by ONE Contact SL almost 10 years ago

Hi,

I've set up a cluster of 3 servers with goautodial. 1 asterisk, 1 mysql and 1 www/ftp. I've tried changing the setting in the GUI to record ONDEMAND or just ON. I can see the recording button in the agent script, but it never changes color and I cannot press it (even though a call is connected). I can access the server/recordings folder but it's empty.

What configuration do I need to do in order to get recordings working?


Replies (1)

RE: Cluster installation - Recordings not starting - Added by Demian Biscocho almost 10 years ago

Please post your Asterisk CLI when dialing. When the recordings is set to ON in the campaign settings, the recording button on the agent screen is greyed out.

    (1-1/1)     Go to top