GOautodial Open Source Omni-channel Contact Center Suite

You need to check your asterisk log when you make a call. Log into your server via ssh, then type "asterisk -r"

It will start outputting information. Make a call and copy and paste that output here during your call. It might tell you and us a bit more about what you need to change.

Hello Daniel,

I can not test the call because i have some problemes to assign a campaign to the carrier (when i do it and i come to my carrier i found that "Campaigns: There are no campaigns using this carrier.").

My campaign contain a Danish numbers (8Digit) example 84595214

What i must have in my carrier?

exten => _45XXXXXXXX.,1,AGI
exten => _45XXXXXXXX.,2,Dial(SIP/${EXTEN:10}@Manualc_29_09,,tTo)
exten => _45XXXXXXXX.,3,Hangup

When i apply my campaign to this carrier it don't appear (like assigned to it).

Thank you in advance

I don't know if it can helps because i maked a manual dial number, because i can not start a campaign:

This is the informations that i use:
The server is in the united states, I use a Denmark SIP number and i want to call numbers in Denmark:

exten => _45XXXXXXXX.,1,AGI
exten => _45XXXXXXXX.,2,Dial(SIP/${EXTEN:10}@Manualc_29_09,,tTo)
exten => _45XXXXXXXX.,3,Hangup

And this is the Asterisk return:

[Sep 30 18:23:29] Parsing '/etc/asterisk/manager.conf': [Sep 30 18:23:29] Found
[Sep 30 18:23:29] Manager 'sendcron' logged on from 127.0.0.1
[Sep 30 18:23:29] -- Executing [8600051@default:1] MeetMe("Local/8600051@default-8705,2", "8600051|F") in new stack
[Sep 30 18:23:29] > Channel Local/8600051@default-8705,1 was answered.
[Sep 30 18:23:29] -- Executing [454522641413@default:1] AGI in new stack
[Sep 30 18:23:29] == Manager 'sendcron' logged off from 127.0.0.1
[Sep 30 18:23:29] -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Sep 30 18:23:29] -- Executing [454522641413@default:2] Dial("Local/8600051@default-8705,1", "SIP/454522641413@Manual_viptel||tTo") in new stack
[Sep 30 18:23:29] -- Called 454522641413@Manual_viptel
[Sep 30 18:23:30] WARNING⁸³¹¹: chan_sip.c:13482 handle_response_invite: Received response: "Forbidden" from '"M9301823290000000508" <sip:4048915588@199.16.191.132>;tag=as27cccd6f'
[Sep 30 18:23:30] -- SIP/Manual_viptel-0000001b is circuit-busy
[Sep 30 18:23:30] Everyone is busy/congested at this time (1:0/1/0)
[Sep 30 18:23:30] -- Executing [454522641413@default:3] Hangup("Local/8600051@default-8705,1", "") in new stack
[Sep 30 18:23:30] Spawn extension (default, 454522641413, 3) exited non-zero on 'Local/8600051@default-8705,1'
[Sep 30 18:23:30] -- Executing [h@default:1] DeadAGI("Local/8600051@default-8705,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----21-----CONGESTION----------") in new stack
[Sep 30 18:23:30] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----21-----CONGESTION---------- completed, returning 0
[Sep 30 18:23:30] Spawn extension (default, 8600051, 1) exited non-zero on 'Local/8600051@default-8705,2'
[Sep 30 18:23:30] -- Executing [h@default:1] DeadAGI("Local/8600051@default-8705,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Sep 30 18:23:30] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0
[Sep 30 18:24:01] Parsing '/etc/asterisk/manager.conf': [Sep 30 18:24:01] Found

Cordially

Hello

Im new on goautodial. I made the installation secesfully. I can make calls inside office with numbers 8001-8020 (default numbers) with Zoiper.
My problem is how can i configure to use numbers from 1001 - 9999. Im trying to change defaults. I delete Test Campaign and i created a new one for inbound but not sucesfully will users login.
Please anyone can help me with a step by step how to create numbers for inside office with Voip phones ore zoiper?

Thank you

Just add phones with those extension numbers using the add phones wizard. Easy as that.

Demian i know this but i want to change extension to change the phone numbers. this is the problem how can i do that?

Go to phones and click the phone extension and change it to whatever you want.

I'm using version 3.0 of goautodial. Im not finding the extension menu at phones are you talking about this version or for goautodial 2.1?

Please can you help me wit ha print screen or example. Thanx