GOautodial Open Source Omni-channel Contact Center Suite

Reviewing code Sir

Thanks

Sir, this is what I've done so far
Inside the Dashboard page, the number of agents is now shown.

The Agent Time Detail in the Call Reports now shows the data

I'm still doing tests on these sir and I'm still working on the other items.
Thanks, sir

Team, this is what I've done so far

Data in Sales Per Agent is now shown

And so with Sales Tracker

I'm still doing tests on these and I'm still working on the other items.
Thanks

Hi Nat,

Salamat sa update. nag run ako ng test dito eto yung mga issue na nakita ko pa.

1. sa dashboard hinde kita ng admin na under sa usergroup yung drop call.
admin usegroup account

default admin account natin

2. sa Statistical Report din hinde kita yung drop call.
admin usegroup account

default admin account natin

3. Sa Dial Statuses Report sobra2x yung data kahit iisang list and kokonti lang ung naka upload ng leads naka assign sa test campaign

Sir, here is what I've done so far

Dropped Calls in the dashboard

Still working on other issues mentioned above
Thanks

Sir,
Statistical Report po now show Dropped Calls

Dial Statuses Summary now shows the correct number of leads

Thanks, Sir

Hi sir Nat,

I made some test and encountered some issues. Posted below is the list of issues and screenshots for your reference:

Stats report - Working
Agent time detail (all camp,own camp) - Not working, No data
Agent performance detail (All camp) - Working
Agent performance detail (Own camp) - Not working, Incomplete data
Dial status summary (all camp) - Working
Dial status summary (own camp) - Not working
Sales per agent - Not working, No data
Sale report - Not working, No data
Inbound report - Working (with data), but other ingroup can be viewed
Expor call repor - Not working (Blank report), Other ingroup can be viewed
Dashboard and Realtime Agents Monitoring - Not working. Agent logged in on an inbound/outbound is not showing

Additional screenshots:

Sir, working na po yung Sales per Agent

Inaayos ko pa po yung iba Sir
Thanks

Sir

Agent Time Detail(all camp, own camp) - working

Dial Statuses Summary - working

Thanks Sir

Sir

Dashboard and Realtime Agents Monitoring - working

Thanks Sir

Sir

Agent Performance Detail

Sir

Sales Tracker

Inbound Call Report

Thanks Sir

Sir

Export Call Report - working

Pwede na po ito ma-test sir
Thanks Sir

Sir

may mga inayos lang po ulit na konting issues

Sales per Agent

Sales Tracker

Thanks sir

Hi sir Nat,

Di pa rin po working yung Dashboard. Nakikita lang yung naka login pag click ng Realtime Agents Monitoring

Ito naman po sa reports

• Statistical Report working
• Inbound call report working
• Agent performance detail working

• Agent time detail no data
• Dial status summary have data if All campaigns is selected and no data if you select a specific campaign
• Sales per agent not working
• Sales tracker not working (Inbound/Outbound)
• Export call report not working

Sir

Agent Time Detail

Sales Per Agent

Sales Tracker - Outbound

Working on other issues pa po Sir. Thanks

Sir

Dial Statuses Summary - specific campaign - working

Export Call Report - working

Thanks Sir

Sir

Sales Tracker - Inbound - working

Thanks Sir

Sir

May data na po Export Call Report

Thanks Sir