GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

12/01/2014

01:19 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: Server Requirements

I need to buy a new server which can handle 100+ agents. Is it possible to have just a single server for this number,... Juvenil Spahiu

04/15/2014

07:41 AM GOautodial Open Source Omni-channel Contact Center Suite Bug #1211 (Rejected): Problem with predictive/automatic dialler

Hi guys,
I've installed goautodial CE 3.0 on a Dell PowerEdge R210 II Ultra-compact Rack Server,
Processors ... Juvenil Spahiu

04/01/2014

05:50 AM GOautodial Open Source Omni-channel Contact Center Suite Feature #1197 (Closed): Requirements!

I need to buy a new server that have to maintain up to 50 agents. Can you suggest me please what kind of requirements... Juvenil Spahiu

03/22/2014

06:31 AM GOautodial Open Source Omni-channel Contact Center Suite Feature #1187 (Closed): How to change the total number of calls!

I'm using Goautodial Ce version 2.1. At the Real Time Main report it's generated the total weekly report of calls/age... Juvenil Spahiu