GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

09/15/2014

11:45 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Dialing 60 seconds delay.

Hi there,
our installation has been violated.
So i will reinstall it.
I will let you know if i'll incurr in the sa... Augusto Paolo Mari

09/05/2014

03:23 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Dialing 60 seconds delay.

Hi there,
i created an outbound campaign, in manual dialing.
The agent logs in, and after a while (maximum one minu... Augusto Paolo Mari

09/03/2014

01:23 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Dialing 60 seconds delay.

Ciao Striker,
i set Minimum Hopper Level at 1000, (tryed also with 2000).
Also i checked the Wrap Up Seconds parame... Augusto Paolo Mari

12:09 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: Dialing 60 seconds delay.

Hi there,
i installed the goautodial 3.0 and then upgraded to 3.3. I'm using a dahdi pri card.
The sistem isn't sti... Augusto Paolo Mari