Bilal Ghayad

Reported issues: 0

04:38 pm GOautodial Open Source Call Center Suite - web based predictive dialer + inbound IVR & ACD Open discussion: From Goautodial CE 2.1 to 3: Hello;
To migrate the configuration that is existed on 2.1, can I backup the asterisk database and restore it and ...

10:41 am GOautodial Open Source Call Center Suite - web based predictive dialer + inbound IVR & ACD Open discussion: RE: Vtiger and autodial 3.0: There is now vtiger 5.4, if I did yum install vtigercrm, it will install 5.1 or 5.4? If the installation is fresh, so...

12:13 pm GOautodial Open Source Call Center Suite - web based predictive dialer + inbound IVR & ACD Open discussion: RE: Reporting: Displaying the inbound or outbound telephone numbers that handled...: I am able to do recording but not able to see the recorded files on the stats .. I modified the file: vicidial_record...

01:51 pm GOautodial Open Source Call Center Suite - web based predictive dialer + inbound IVR & ACD Open discussion: Reporting: Displaying the inbound or outbound telephone numbers that handled by ...: Hello;
VERSION: 2.4-309a, BUILD: 110430-1642, GoAutoDial CE 2.1, 2.6.18-238.9.1.el5.goPAE (SMP), Intel(R) Core(TM)...
01:47 pm GOautodial Open Source Call Center Suite - web based predictive dialer + inbound IVR & ACD Open discussion: File name of the recorded call: its name and mechanism of searching on it: Hello;
VERSION: 2.4-309a, BUILD: 110430-1642, GoAutoDial CE 2.1, 2.6.18-238.9.1.el5.goPAE (SMP), Intel(R) Core(TM)...

10:02 pm GOautodial Open Source Call Center Suite - web based predictive dialer + inbound IVR & ACD Open discussion: RE: 3 Way Transfer: It could be related to the caller ID. WHY? The answer is: if I do not set the callerid in the sip config of the IP Ph...
06:39 am GOautodial Open Source Call Center Suite - web based predictive dialer + inbound IVR & ACD Open discussion: RE: The latest version and build: At least, if it is possible to fix this caller id from the database, I am ready .. but where?
Regards
Bilal

08:06 am GOautodial Open Source Call Center Suite - web based predictive dialer + inbound IVR & ACD Open discussion: RE: The latest version and build: In this case, the caller id is not appearing at the IP Phone and that is causing a problem that we are not able to kn...
04:47 am GOautodial Open Source Call Center Suite - web based predictive dialer + inbound IVR & ACD Open discussion: RE: 3 Way Transfer: Yes I am dialing 950911347 and I put 9 because we place 9 in the beginning of the number, that is our pattern. I can ...

12:40 pm GOautodial Open Source Call Center Suite - web based predictive dialer + inbound IVR & ACD Open discussion: RE: 3 Way Transfer: Dear Saad;
You can contact me on my email: bilal.ghayad@helloonet.com as my question here is talking about 3 Way t...

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