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Bug #1621

closed

Internet connect severed at install

Added by del tukru over 9 years ago. Updated over 9 years ago.

Status:
Closed
Priority:
Normal
Assignee:
Category:
-
Target version:
-
Start date:
11/10/2014
Due date:
% Done:

0%

Estimated time:

Description

Hi,

I've installed (goautodial-64bit-ce-3.3-final.iso) from CD on a VM without issue, but now I’m trying to install it on an old server I got off Ebay (HP ProLiant DL160 G6 Server - E5504 2.0 Quad core processor (1 x E5504 2.0ghx Quad Core processor, 4Gb memory, 2 x western digital 160Gb & 1 x seagate 160 drives - originally Raid 5, 1 x SCSI adapter - lSI 203201E LSI Logic).

The Ethernet is working (lights up when power cord is connected) also I’ve installed other O/S to make sure it’s functioning correctly i.e. the server.

So to my problem is; apart from this thing is supper noisy, and I guess that's why you would have a server room instead of keeping it in the bed room.

Once the installation starts, I notice the light goes off on the Ethernet, both on the server end & hub.

Upon loading whenever it gets to the connecting to the internet stage, I get the following; on screen, after it (goautodial-64bit-ce-3.3-final.iso) tries to down load to continue installation, but I see “Retrying package download…” then after a while I get “Error The file ed-0.2-39.el5_2.x86.rpm cannot be opened. This is due to a missing file, a corrupt package or corrupt media.
Please verify your installation source.
If you exit, your system will be left in an inconsistent state that will likely require reinstallation.
Reboot Retry”

I’m guessing it’s not loading the drivers needed for the Ethernet because as stated before the connection is severed once install is started.

Can anybody help please shed some light on how to solve this?

Actions #1

Updated by Daniel Rodd over 9 years ago

I believe that the CentOS on the goautodial install cd does not have the correct drivers causing the Nic card to stop working. I would try installing CentOS 5 or 6(depending on what version of Goautodial you are intalling) to see if you are getting the same issues. I believe the only solution is to do a manual install after you
have it working on CentOS then try to do an install from scratch.

del tukru wrote:

Hi,

I've installed (goautodial-64bit-ce-3.3-final.iso) from CD on a VM without issue, but now I’m trying to install it on an old server I got off Ebay (HP ProLiant DL160 G6 Server - E5504 2.0 Quad core processor (1 x E5504 2.0ghx Quad Core processor, 4Gb memory, 2 x western digital 160Gb & 1 x seagate 160 drives - originally Raid 5, 1 x SCSI adapter - lSI 203201E LSI Logic).

The Ethernet is working (lights up when power cord is connected) also I’ve installed other O/S to make sure it’s functioning correctly i.e. the server.

So to my problem is; apart from this thing is supper noisy, and I guess that's why you would have a server room instead of keeping it in the bed room.

Once the installation starts, I notice the light goes off on the Ethernet, both on the server end & hub.

Upon loading whenever it gets to the connecting to the internet stage, I get the following; on screen, after it (goautodial-64bit-ce-3.3-final.iso) tries to down load to continue installation, but I see “Retrying package download…” then after a while I get “Error The file ed-0.2-39.el5_2.x86.rpm cannot be opened. This is due to a missing file, a corrupt package or corrupt media.
Please verify your installation source.
If you exit, your system will be left in an inconsistent state that will likely require reinstallation.
Reboot Retry”

I’m guessing it’s not loading the drivers needed for the Ethernet because as stated before the connection is severed once install is started.

Can anybody help please shed some light on how to solve this?

Actions #2

Updated by del tukru over 9 years ago

Thanks Daniel for the input, I will investigate that method, I’m not fluent on using linux, but I’m guessing the install CD will undo any work I may do, my next question would be, can I rework the install CD to incorporating the correct drivers?

Actions #3

Updated by del tukru over 9 years ago

Hi all,

It was just suggested to me that I could install another network card; does anyone know which cards the install (goautodial-64bit-ce-3.3-final.iso) supports? as I think this would be the easiest option available to me.

Actions #4

Updated by Daniel Rodd over 9 years ago

I don't believe there is anyway to change the drivers on the cd, but if you can install a Nic card that would be your best option. Look at CentOS as that is the OS that goautodial install cd runs off of. Find what Nic cards will not give you a problem. I never had a problem with Realtek they always worked for me.

Actions #5

Updated by del tukru over 9 years ago

Thanks Daniel, this arrived in post yesterday (Intel Pro/1000 PT Desktop Adapter Gigabit Network Card (Low Profile), I'll get it tested and post the results later.

Actions #6

Updated by del tukru over 9 years ago

Finally got success after days of profuse head scratching, pulling, prodding and two NIC cards later, only to find out that a good dose of BIOS update would cure everything, it fired up the internal NIC card and remedied my grub issues, thank you all…case closed.

Actions #7

Updated by Regie Irupang over 9 years ago

  • Status changed from New to Closed
  • Assignee set to del tukru

Hello

This issue/bug tracker is meant for bugs, feature request and issues related to the GOautodial CE ISO, system installation and the GOautodial applications (GOadmin, GOreports and GOagent). To get help from the community, please post your concerns in our forum board at http://www.goautodial.org/projects/goautodialce/boards/3.

Regards,
GoAutoDial Support Team
http://goautodial.com

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