Agent Performance Detail report field definitions - GOautodial Open Source Omni-channel Contact Center Suite - GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

Agent Performance Detail report field definitions

Added by Louie Bernardo almost 13 years ago

I've been searching for an official list of definitions of the fields shown in the Agent Performance Detail report but have been unable to find it.

VERSION: 2.2.1-237
BUILD: 100510-2015

Replies (1)

RE: Agent Performance Detail report field definitions - Added by Demian Biscocho almost 13 years ago

There never was any official list released by Matt Florell or the Vicidial group.

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