Project

General

Profile

Autodial calls but fails to connect to agent

Added by jared duvin almost 7 years ago

I have an autodial campaign configured on my virtual server (for testing) I have a dial plan which routes the calls to various numbers to an extension. I can get the phone to customer phone to ring and once answered call last about 10 seconds (same as my drop seconds) before the call is dropped but it is never connected to the agent that is waiting on the call.

There are no firewalls between the two legs of the call. I am using asterisk as my sip server. Any ideas?

Vicidial from goautodial3.3 iso | 2.9-441a BUILD: 140612-1628 | Asterisk 1.8 | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation
Running in Virtual Box for testing. Fresh install

My dial plan

exten => 914074352401,1,AGI
exten => 914074352401,n,Dial(SIP/8003,,tTo)
exten => 914074352401,n,Hangup

[Jul 2 11:17:02] -- Executing [914074352401@default:1] AGI in new stack
[Jul 2 11:17:02] -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=00000028))
[Jul 2 11:17:02] -- <Local/914074352401@default-0000001d;2>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Jul 2 11:17:02] -- Executing [914074352401@default:2] Dial("Local/914074352401@default-0000001d;2", "SIP/8003,,tTo") in new stack
[Jul 2 11:17:02] Using SIP RTP CoS mark 5
[Jul 2 11:17:02] -- Called SIP/8003
[Jul 2 11:17:02] -- SIP/8003-0000000b is ringing
[Jul 2 11:17:02] Manager 'sendcron' logged off from 127.0.0.1
[Jul 2 11:17:06] Manager 'sendcron' logged on from 127.0.0.1
[Jul 2 11:17:06] Manager 'sendcron' logged off from 127.0.0.1
[Jul 2 11:17:06] NOTICE8189: res_rtp_asterisk.c:2361 ast_rtp_read: Unknown RTP codec 95 received from '192.168.2.34:42060'
[Jul 2 11:17:06] -- SIP/8003-0000000b answered Local/914074352401@default-0000001d;2
[Jul 2 11:17:06] > Channel Local/914074352401@default-0000001d;1 was answered.
[Jul 2 11:17:06] -- Executing [8368@default:1] Playback("Local/914074352401@default-0000001d;1", "sip-silence") in new stack
[Jul 2 11:17:06] -- <Local/914074352401@default-0000001d;1> Playing 'sip-silence.gsm' (language 'en')
[Jul 2 11:17:06] Manager 'sendcron' logged off from 127.0.0.1
[Jul 2 11:17:06] -- Executing [8368@default:2] AGI("Local/914074352401@default-0000001d;1", "agi://127.0.0.1:4577/call_log") in new stack
[Jul 2 11:17:06] -- &lt;Local/914074352401@default-0000001d;1&gt;AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Jul 2 11:17:06] -- Executing [8368@default:3] AGI("Local/914074352401@default-0000001d;1", "agi-VDAD_ALL_outbound.agi,NORMAL-----LB") in new stack
[Jul 2 11:17:06] -- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
[Jul 2 11:17:07] -- Executing [h@default:1] AGI("Local/914074352401@default-0000001d;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----5-----1") in new stack
[Jul 2 11:17:08] -- &lt;SIP/8003-0000000b&gt;AGI Script agi-VDAD_ALL_outbound.agi completed, returning 0
[Jul 2 11:17:08] -- Executing [8368@default:4] AGI("SIP/8003-0000000b", "agi-VDAD_ALL_outbound.agi,NORMAL-----LB") in new stack
[Jul 2 11:17:08] -- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
[Jul 2 11:17:08] -- &lt;Local/914074352401@default-0000001d;2&gt;AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----5-----1 completed, returning 0
[Jul 2 11:17:08] Spawn extension (default, 914074352401, 2) exited non-zero on 'Local/914074352401@default-0000001d;2'
[Jul 2 11:17:17] -- <SIP/8003-0000000b>AGI Script agi-VDAD_ALL_outbound.agi completed, returning 4
[Jul 2 11:17:17] == Spawn extension (default, 8368, 4) exited non-zero on 'SIP/8003-0000000b'
[Jul 2 11:17:17] -- Executing [h@default:1] AGI in new stack
[Jul 2 11:17:17] -- <SIP/8003-0000000b>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- co


Replies (1)

RE: Autodial calls but fails to connect to agent - Added by jared duvin almost 7 years ago

Clarification I created a test carrier which is the asterisk server. I am trying to autodial a phone number which my dial plan has mapped to extension 8003. I am guessing it is an issue with the dialplan.

    (1-1/1)
    Go to top