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Silent Calls Dropped After A Few Seconds

Added by del tukru over 9 years ago

Please help,
I'm experiencing the following issues, autodial successful places call from list, but I hear no sound, also after around five seconds the call is dropped, I seen this written about but haven’t seen the solution to this..I’ve tried this on HP-ProLiant-DL160-G6-Server-E5504-2-0-Quad-core-processor, and also on a VM.

Please see logs as follows, I tried this from my.

go*CLI> dialplan show 9442081802497@default
[ Included context 'vicidial-auto-external' created by 'pbx_config' ]
'_9X.' => 1. AGI [pbx_config]
2. Dial(SIP/${EXTEN:1}@XoX,,tTo) [pbx_config]
3. Hangup() [pbx_config]

[XoX]
disallow=all
allow=g729
allow=gsm
allow=ulaw
allow=alaw
type=friend
secret=!"$D$D4$*^e%$%
username=1111
fromuser=1111
host=sip.xoverx.com
fromdomain=cst-sip.xoverx.com
dtmfmode=rfc2833
context=trunkinbound
qualify=yes
insecure=invite
nat=yes

exten => _9X.,1,AGI
exten => _9X.,2,Dial(SIP/${EXTEN:1}@XoX,,tTo)
exten => _9X.,3,Hangup

Connected to Asterisk 1.8.23.0-1_centos5.go RPM by currently running on go (pid = 3011)
Verbosity is at least 4
go*CLI>
go*CLI>
go*CLI>
go*CLI>
[Nov 30 18:43:43] Manager 'sendcron' logged on from 127.0.0.1
[Nov 30 18:43:43] Using SIP RTP CoS mark 5
[Nov 30 18:43:46] > Channel SIP/8001-000000cb was answered.
[Nov 30 18:43:46] -- Executing [8600051@default:1] MeetMe("SIP/8001-000000cb", "8600051,F") in new stack
[Nov 30 18:43:46] Parsing '/etc/asterisk/meetme.conf': [Nov 30 18:43:46] Found
[Nov 30 18:43:46] Parsing '/etc/asterisk/meetme-vicidial.conf': [Nov 30 18:43:46] Found
[Nov 30 18:43:46] -- Created MeetMe conference 1023 for conference '8600051'
[Nov 30 18:43:46] -- <SIP/8001-000000cb> Playing 'conf-onlyperson.gsm' (language 'en')
[Nov 30 18:43:46] Manager 'sendcron' logged off from 127.0.0.1
[Nov 30 18:43:52] Manager 'sendcron' logged on from 127.0.0.1
[Nov 30 18:43:52] -- Executing [902081802497@default:1] AGI in new stack
[Nov 30 18:43:52] -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=57210332))
[Nov 30 18:43:52] -- <Local/902081802497@default-000000ac;2>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Nov 30 18:43:52] -- Executing [902081802497@default:2] Dial("Local/902081802497@default-000000ac;2", "SIP/02081802497@XoX,,tTo") in new stack
[Nov 30 18:43:52] Using SIP RTP CoS mark 5
[Nov 30 18:43:52] -- Called SIP/02081802497@XoX
[Nov 30 18:43:52] Manager 'sendcron' logged on from 127.0.0.1
[Nov 30 18:43:52] -- Executing [902081802497@default:1] AGI in new stack
[Nov 30 18:43:52] -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=57210332))
[Nov 30 18:43:52] -- <Local/902081802497@default-000000ad;2>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Nov 30 18:43:52] -- Executing [902081802497@default:2] Dial("Local/902081802497@default-000000ad;2", "SIP/02081802497@XoX,,tTo") in new stack
[Nov 30 18:43:52] Using SIP RTP CoS mark 5
[Nov 30 18:43:52] -- Called SIP/02081802497@XoX
[Nov 30 18:43:52] Manager 'sendcron' logged on from 127.0.0.1
[Nov 30 18:43:52] -- Executing [902081802497@default:1] AGI in new stack
[Nov 30 18:43:52] -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=57210332))
[Nov 30 18:43:52] -- <Local/902081802497@default-000000ae;2>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Nov 30 18:43:52] -- Executing [902081802497@default:2] Dial("Local/902081802497@default-000000ae;2", "SIP/02081802497@XoX,,tTo") in new stack
[Nov 30 18:43:52] Using SIP RTP CoS mark 5
[Nov 30 18:43:52] -- Called SIP/02081802497@XoX
[Nov 30 18:43:52] Manager 'sendcron' logged on from 127.0.0.1
[Nov 30 18:43:52] -- Executing [902081802497@default:1] AGI in new stack
[Nov 30 18:43:52] -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=57210332))
[Nov 30 18:43:52] -- <Local/902081802497@default-000000af;2>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Nov 30 18:43:52] -- Executing [902081802497@default:2] Dial("Local/902081802497@default-000000af;2", "SIP/02081802497@XoX,,tTo") in new stack
[Nov 30 18:43:52] Using SIP RTP CoS mark 5
[Nov 30 18:43:52] -- Called SIP/02081802497@XoX
[Nov 30 18:43:54] -- SIP/XoX-000000cd is making progress passing it to Local/902081802497@default-000000ad;2
[Nov 30 18:43:55] -- SIP/XoX-000000cc is making progress passing it to Local/902081802497@default-000000ac;2
[Nov 30 18:43:55] -- SIP/XoX-000000ce is making progress passing it to Local/902081802497@default-000000ae;2
[Nov 30 18:43:55] -- SIP/XoX-000000cf is making progress passing it to Local/902081802497@default-000000af;2
[Nov 30 18:43:57] -- SIP/XoX-000000cd answered Local/902081802497@default-000000ad;2
[Nov 30 18:43:57] > Channel Local/902081802497@default-000000ad;1 was answered.
[Nov 30 18:43:57] -- Executing [8369@default:1] Playback("Local/902081802497@default-000000ad;1", "sip-silence") in new stack
[Nov 30 18:43:57] -- &lt;Local/902081802497@default-000000ad;1&gt; Playing 'sip-silence.gsm' (language 'en')
[Nov 30 18:43:57] Manager 'sendcron' logged off from 127.0.0.1
[Nov 30 18:43:57] -- Executing [8369@default:2] AGI in new stack
[Nov 30 18:43:57] -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=57210332))
[Nov 30 18:43:57] -- <Local/902081802497@default-000000ad;1>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Nov 30 18:43:57] -- Executing [8369@default:3] AMD in new stack
[Nov 30 18:43:57] -- AMD: Local/902081802497@default-000000ad;1 (N/A) (N/A) (Fmt: slin)
[Nov 30 18:43:57] -- AMD: initialSilence [2000] greeting [2000] afterGreetingSilence [1000] totalAnalysisTime [5000] minimumWordLength [120] betweenWordsSilence [50] maximumNumberOfWords [4] silenceThreshold [256] maximumWordLength [5000]
[Nov 30 18:43:57] -- AMD: Channel [Local/902081802497@default-000000ad;1]. Changed state to STATE_IN_SILENCE
[Nov 30 18:43:59] -- AMD: Channel [Local/902081802497@default-000000ad;1]. ANSWERING MACHINE: silenceDuration:2000 initialSilence:2000
[Nov 30 18:43:59] -- Executing [8369@default:4] AGI in new stack
[Nov 30 18:43:59] -- Launched AGI Script /var/lib/asterisk/agi-bin/VD_amd.agi
[Nov 30 18:44:00] -- <Local/902081802497@default-000000ad;1>AGI Script VD_amd.agi completed, returning 0
[Nov 30 18:44:00] -- Executing [8369@default:5] AGI in new stack
[Nov 30 18:44:00] -- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
[Nov 30 18:44:01] Manager 'sendcron' logged on from 127.0.0.1
[Nov 30 18:44:01] Manager 'sendcron' logged off from 127.0.0.1
[Nov 30 18:44:01] Manager 'sendcron' logged on from 127.0.0.1
[Nov 30 18:44:01] -- &lt;Local/902081802497@default-000000ad;1&gt;AGI Script agi-VDAD_ALL_outbound.agi completed, returning 0
[Nov 30 18:44:01] -- Executing [8369@default:6] AGI("Local/902081802497@default-000000ad;1", "agi-VDAD_ALL_outbound.agi,NORMAL-----LB") in new stack
[Nov 30 18:44:01] -- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
[Nov 30 18:44:03] -- &lt;Local/902081802497@default-000000ad;1&gt;AGI Script agi-VDAD_ALL_outbound.agi completed, returning 0
[Nov 30 18:44:03] -- Executing [8369@default:7] Hangup("Local/902081802497@default-000000ad;1", "") in new stack
[Nov 30 18:44:03] Spawn extension (default, 8369, 7) exited non-zero on 'Local/902081802497@default-000000ad;1'
[Nov 30 18:44:03] -- Executing [h@default:1] AGI in new stack
[Nov 30 18:44:03] Manager 'sendcron' logged off from 127.0.0.1
[Nov 30 18:44:04] -- &lt;Local/902081802497@default-000000ad;1&gt;AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16--------------- completed, returning 0
[Nov 30 18:44:04] -- Executing [h@default:1] AGI("Local/902081802497@default-000000ad;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----12-----7") in new stack
[Nov 30 18:44:05] -- &lt;Local/902081802497@default-000000ad;2&gt;AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----12-----7 completed, returning 0
[Nov 30 18:44:05] Spawn extension (default, 902081802497, 2) exited non-zero on 'Local/902081802497@default-000000ad;2'
[Nov 30 18:44:06] Manager 'sendcron' logged on from 127.0.0.1
[Nov 30 18:44:06] Manager 'sendcron' logged off from 127.0.0.1
[Nov 30 18:44:08] -- SIP/XoX-000000cc answered Local/902081802497@default-000000ac;2
[Nov 30 18:44:08] > Channel Local/902081802497@default-000000ac;1 was answered.
[Nov 30 18:44:08] -- Executing [8369@default:1] Playback("Local/902081802497@default-000000ac;1", "sip-silence") in new stack
[Nov 30 18:44:08] -- <Local/902081802497@default-000000ac;1> Playing 'sip-silence.gsm' (language 'en')
[Nov 30 18:44:08] == Manager 'sendcron' logged off from 127.0.0.1
[Nov 30 18:44:08] -- Executing [8369@default:2] AGI in new stack
[Nov 30 18:44:08] -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=57210332))
[Nov 30 18:44:08] -- <Local/902081802497@default-000000ac;1>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Nov 30 18:44:08] -- Executing [8369@default:3] AMD in new stack
[Nov 30 18:44:08] -- AMD: Local/902081802497@default-000000ac;1 (N/A) (N/A) (Fmt: slin)
[Nov 30 18:44:08] -- AMD: initialSilence [2000] greeting [2000] afterGreetingSilence [1000] totalAnalysisTime [5000] minimumWordLength [120] betweenWordsSilence [50] maximumNumberOfWords [4] silenceThreshold [256] maximumWordLength [5000]
[Nov 30 18:44:08] -- AMD: Channel [Local/902081802497@default-000000ac;1]. Changed state to STATE_IN_SILENCE
[Nov 30 18:44:10] -- AMD: Channel [Local/902081802497@default-000000ac;1]. ANSWERING MACHINE: silenceDuration:2000 initialSilence:2000
[Nov 30 18:44:10] -- Executing [8369@default:4] AGI in new stack
[Nov 30 18:44:10] -- Launched AGI Script /var/lib/asterisk/agi-bin/VD_amd.agi
[Nov 30 18:44:11] -- <Local/902081802497@default-000000ac;1>AGI Script VD_amd.agi completed, returning 0
[Nov 30 18:44:11] -- Executing [8369@default:5] AGI in new stack
[Nov 30 18:44:11] -- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
[Nov 30 18:44:12] -- <Local/902081802497@default-000000ac;1>AGI Script agi-VDAD_ALL_outbound.agi completed, returning 0
[Nov 30 18:44:12] -- Executing [8369@default:6] AGI in new stack
[Nov 30 18:44:12] -- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
[Nov 30 18:44:13] -- <Local/902081802497@default-000000ac;1>AGI Script agi-VDAD_ALL_outbound.agi completed, returning 0
[Nov 30 18:44:13] -- Executing [8369@default:7] Hangup("Local/902081802497@default-000000ac;1", "") in new stack
[Nov 30 18:44:13] Spawn extension (default, 8369, 7) exited non-zero on 'Local/902081802497@default-000000ac;1'
[Nov 30 18:44:13] -- Executing [h@default:1] AGI("Local/902081802497@default-000000ac;1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
[Nov 30 18:44:14] -- &lt;Local/902081802497@default-000000ac;1&gt;AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16--------------- completed, returning 0
[Nov 30 18:44:14] -- Executing [h@default:1] AGI("Local/902081802497@default-000000ac;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----22-----6") in new stack
[Nov 30 18:44:15] -- &lt;Local/902081802497@default-000000ac;2&gt;AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----22-----6 completed, returning 0
[Nov 30 18:44:15] Spawn extension (default, 902081802497, 2) exited non-zero on 'Local/902081802497@default-000000ac;2'
[Nov 30 18:44:21] -- SIP/XoX-000000ce answered Local/902081802497@default-000000ae;2
[Nov 30 18:44:21] > Channel Local/902081802497@default-000000ae;1 was answered.
[Nov 30 18:44:21] == Manager 'sendcron' logged off from 127.0.0.1
[Nov 30 18:44:21] -- Executing [8369@default:1] Playback("Local/902081802497@default-000000ae;1", "sip-silence") in new stack
[Nov 30 18:44:21] -- <Local/902081802497@default-000000ae;1> Playing 'sip-silence.gsm' (language 'en')
[Nov 30 18:44:21] -- Executing [8369@default:2] AGI in new stack
[Nov 30 18:44:22] -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=57210332))
[Nov 30 18:44:22] -- <Local/902081802497@default-000000ae;1>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Nov 30 18:44:22] -- Executing [8369@default:3] AMD in new stack
[Nov 30 18:44:22] -- AMD: Local/902081802497@default-000000ae;1 (N/A) (N/A) (Fmt: slin)
[Nov 30 18:44:22] -- AMD: initialSilence [2000] greeting [2000] afterGreetingSilence [1000] totalAnalysisTime [5000] minimumWordLength [120] betweenWordsSilence [50] maximumNumberOfWords [4] silenceThreshold [256] maximumWordLength [5000]
[Nov 30 18:44:22] -- AMD: Channel [Local/902081802497@default-000000ae;1]. Changed state to STATE_IN_SILENCE
[Nov 30 18:44:22] Manager 'sendcron' logged off from 127.0.0.1
[Nov 30 18:44:22] Spawn extension (default, 902081802497, 2) exited non-zero on 'Local/902081802497@default-000000af;2'
[Nov 30 18:44:22] -- Executing [h@default:1] AGI in new stack
[Nov 30 18:44:23] -- <Local/902081802497@default-000000af;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0-----CANCEL---------- completed, returning 0
[Nov 30 18:44:24] -- AMD: Channel [Local/902081802497@default-000000ae;1]. ANSWERING MACHINE: silenceDuration:2000 initialSilence:2000
[Nov 30 18:44:24] -- Executing [8369@default:4] AGI in new stack
[Nov 30 18:44:24] -- Launched AGI Script /var/lib/asterisk/agi-bin/VD_amd.agi
[Nov 30 18:44:25] -- <Local/902081802497@default-000000ae;1>AGI Script VD_amd.agi completed, returning 0
[Nov 30 18:44:25] -- Executing [8369@default:5] AGI in new stack
[Nov 30 18:44:25] -- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
[Nov 30 18:44:26] -- <Local/902081802497@default-000000ae;1>AGI Script agi-VDAD_ALL_outbound.agi completed, returning 0
[Nov 30 18:44:26] -- Executing [8369@default:6] AGI in new stack
[Nov 30 18:44:26] -- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
[Nov 30 18:44:27] -- <Local/902081802497@default-000000ae;1>AGI Script agi-VDAD_ALL_outbound.agi completed, returning 0
[Nov 30 18:44:27] -- Executing [8369@default:7] Hangup("Local/902081802497@default-000000ae;1", "") in new stack
[Nov 30 18:44:27] Spawn extension (default, 8369, 7) exited non-zero on 'Local/902081802497@default-000000ae;1'
[Nov 30 18:44:27] -- Executing [h@default:1] AGI("Local/902081802497@default-000000ae;1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
[Nov 30 18:44:28] -- &lt;Local/902081802497@default-000000ae;1&gt;AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16--------------- completed, returning 0
[Nov 30 18:44:28] -- Executing [h@default:1] AGI("Local/902081802497@default-000000ae;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----36-----7") in new stack
[Nov 30 18:44:29] -- &lt;Local/902081802497@default-000000ae;2&gt;AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----36-----7 completed, returning 0
[Nov 30 18:44:29] Spawn extension (default, 902081802497, 2) exited non-zero on 'Local/902081802497@default-000000ae;2'
go*CLI>


Replies (7)

RE: Silent Calls Dropped After A Few Seconds - Added by del tukru over 9 years ago

This is a successful manual call though agent.....

[Nov 30 19:07:20] == Manager 'sendcron' logged on from 127.0.0.1
[Nov 30 19:07:20] -- Executing [8600051@default:1] MeetMe("Local/8600051@default-000000b7;2", "8600051,F") in new stack
[Nov 30 19:07:20] > Channel Local/8600051@default-000000b7;1 was answered.
[Nov 30 19:07:20] -- Executing [902081802497@default:1] AGI in new stack
[Nov 30 19:07:20] -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=57210332))
[Nov 30 19:07:20] -- <Local/8600051@default-000000b7;1>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Nov 30 19:07:20] -- Executing [902081802497@default:2] Dial("Local/8600051@default-000000b7;1", "SIP/02081802497@XoX,,tTo") in new stack
[Nov 30 19:07:20] Using SIP RTP CoS mark 5
[Nov 30 19:07:20] -- Called SIP/02081802497@XoX
[Nov 30 19:07:20] Manager 'sendcron' logged off from 127.0.0.1
[Nov 30 19:07:21] Manager 'sendcron' logged on from 127.0.0.1
[Nov 30 19:07:21] -- Executing [58600051@default:1] MeetMe("Local/58600051@default-000000b8;2", "8600051,Fmq") in new stack
[Nov 30 19:07:21] > Channel Local/58600051@default-000000b8;1 was answered.
[Nov 30 19:07:21] -- Executing [8309@default:1] Answer("Local/58600051@default-000000b8;1", "") in new stack
[Nov 30 19:07:21] -- Executing [8309@default:2] Monitor("Local/58600051@default-000000b8;1", "wav,20141130-190720_02081802497_57210332_agent001") in new stack
[Nov 30 19:07:21] -- Executing [8309@default:3] Wait("Local/58600051@default-000000b8;1", "3600") in new stack
[Nov 30 19:07:21] Manager 'sendcron' logged off from 127.0.0.1
[Nov 30 19:07:22] -- SIP/XoX-000000d6 is making progress passing it to Local/8600051@default-000000b7;1
[Nov 30 19:07:26] -- SIP/XoX-000000d6 answered Local/8600051@default-000000b7;1
[Nov 30 19:07:45] Manager 'sendcron' logged on from 127.0.0.1
[Nov 30 19:07:45] Spawn extension (default, 8600051, 1) exited non-zero on 'Local/8600051@default-000000b7;2'
[Nov 30 19:07:45] -- Executing [h@default:1] AGI in new stack
[Nov 30 19:07:45] -- <Local/8600051@default-000000b7;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0
[Nov 30 19:07:45] -- Executing [h@default:1] AGI in new stack
[Nov 30 19:07:45] -- <Local/8600051@default-000000b7;1>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----25-----19 completed, returning 0
[Nov 30 19:07:45] Spawn extension (default, 902081802497, 2) exited non-zero on 'Local/8600051@default-000000b7;1'
[Nov 30 19:07:45] Manager 'sendcron' logged off from 127.0.0.1
[Nov 30 19:07:45] Manager 'sendcron' logged on from 127.0.0.1
[Nov 30 19:07:45] Manager 'sendcron' logged off from 127.0.0.1
[Nov 30 19:07:45] Manager 'sendcron' logged on from 127.0.0.1
[Nov 30 19:07:45] Spawn extension (default, 58600051, 1) exited non-zero on 'Local/58600051@default-000000b8;2'
[Nov 30 19:07:45] -- Executing [h@default:1] AGI in new stack
[Nov 30 19:07:45] -- <Local/58600051@default-000000b8;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0
[Nov 30 19:07:45] Spawn extension (default, 8309, 3) exited non-zero on 'Local/58600051@default-000000b8;1'
[Nov 30 19:07:45] -- Executing [h@default:1] AGI("Local/58600051@default-000000b8;1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Nov 30 19:07:45] -- &lt;Local/58600051@default-000000b8;1&gt;AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0
[Nov 30 19:07:45] Manager 'sendcron' logged off from 127.0.0.1
go*CLI>

RE: Silent Calls Dropped After A Few Seconds - Added by del tukru over 9 years ago

Can any give me an explanation about this post and what to do, can it solve the problem outlined? http://www.eflo.net/VICIDIALforum/viewtopic.php?t=23703

RE: Silent Calls Dropped After A Few Seconds - Added by Daniel Rodd over 9 years ago

Hello,

Have u solved this issue I have had the same problem I tried adding externip=xxx.xx.xxx.xx and double checking my ports.

RE: Silent Calls Dropped After A Few Seconds - Added by del tukru over 9 years ago

Not as yet Daniel, I've still not solved this one; really need an expert opinion or someone who had this problem to chime in.

RE: Silent Calls Dropped After A Few Seconds - Added by Daniel Rodd over 9 years ago

I have concluded it has something to do with the campaign, in group, or DID settings in the admin dashboard. I feel that it has something to do with the call routing.
We have all the same settings and asterisk messages. If you figure it out let me know I will do the same as well.

RE: Silent Calls Dropped After A Few Seconds, please help!!! - Added by del tukru over 9 years ago

I've

1. Added externip to sip.conf
2. Allowed 5060 and 10000-20000 port on my router.

Still no change with results

I'm only able to achive results below by having it set to manually dial and clicking dial next from the Agent, I'm getting lovely ringtone and it behaves nicely when call is answered as opposed to the above when set to any of the auto dial settings, please tell me what's the problem?

go*CLI>
go*CLI>
[Dec 9 10:36:33] == Manager 'sendcron' logged on from 127.0.0.1
[Dec 9 10:36:33] -- Executing [8600051@default:1] MeetMe("Local/8600051@default-0000000c;2", "8600051,F") in new stack
[Dec 9 10:36:33] > Channel Local/8600051@default-0000000c;1 was answered.
[Dec 9 10:36:33] -- Executing [902081802497@default:1] AGI in new stack
[Dec 9 10:36:33] -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=57210332))
[Dec 9 10:36:33] -- <Local/8600051@default-0000000c;1>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Dec 9 10:36:33] -- Executing [902081802497@default:2] Dial("Local/8600051@default-0000000c;1", "SIP/02081802497@XoX,,tTo") in new stack
[Dec 9 10:36:33] Using SIP RTP CoS mark 5
[Dec 9 10:36:33] -- Called SIP/02081802497@XoX
[Dec 9 10:36:33] Manager 'sendcron' logged off from 127.0.0.1
[Dec 9 10:36:35] -- SIP/XoX-0000000c is making progress passing it to Local/8600051@default-0000000c;1
[Dec 9 10:36:38] -- SIP/XoX-0000000c answered Local/8600051@default-0000000c;1
[Dec 9 10:36:43] Manager 'sendcron' logged on from 127.0.0.1
[Dec 9 10:36:43] -- Executing [58600051@default:1] MeetMe("Local/58600051@default-0000000d;2", "8600051,Fmq") in new stack
[Dec 9 10:36:43] > Channel Local/58600051@default-0000000d;1 was answered.
[Dec 9 10:36:43] -- Executing [8309@default:1] Answer("Local/58600051@default-0000000d;1", "") in new stack
[Dec 9 10:36:43] -- Executing [8309@default:2] Monitor("Local/58600051@default-0000000d;1", "wav,20141209-103642_2081802497_57210332_agent001") in new stack
[Dec 9 10:36:43] Manager 'sendcron' logged off from 127.0.0.1
[Dec 9 10:36:43] -- Executing [8309@default:3] Wait("Local/58600051@default-0000000d;1", "3600") in new stack
[Dec 9 10:36:46] Manager 'sendcron' logged on from 127.0.0.1
[Dec 9 10:36:46] Spawn extension (default, 8600051, 1) exited non-zero on 'Local/8600051@default-0000000c;2'
[Dec 9 10:36:46] -- Executing [h@default:1] AGI in new stack
[Dec 9 10:36:46] Manager 'sendcron' logged off from 127.0.0.1
[Dec 9 10:36:46] -- &lt;Local/8600051@default-0000000c;2&gt;AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0
[Dec 9 10:36:46] -- Executing [h@default:1] AGI("Local/8600051@default-0000000c;1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----13-----8") in new stack
[Dec 9 10:36:46] -- &lt;Local/8600051@default-0000000c;1&gt;AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----13-----8 completed, returning 0
[Dec 9 10:36:46] Spawn extension (default, 902081802497, 2) exited non-zero on 'Local/8600051@default-0000000c;1'
[Dec 9 10:36:46] Manager 'sendcron' logged on from 127.0.0.1
[Dec 9 10:36:46] Manager 'sendcron' logged off from 127.0.0.1
[Dec 9 10:36:46] Manager 'sendcron' logged on from 127.0.0.1
[Dec 9 10:36:46] Spawn extension (default, 58600051, 1) exited non-zero on 'Local/58600051@default-0000000d;2'
[Dec 9 10:36:46] -- Executing [h@default:1] AGI in new stack
[Dec 9 10:36:46] -- <Local/58600051@default-0000000d;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0
[Dec 9 10:36:46] Spawn extension (default, 8309, 3) exited non-zero on 'Local/58600051@default-0000000d;1'
[Dec 9 10:36:46] -- Executing [h@default:1] AGI("Local/58600051@default-0000000d;1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Dec 9 10:36:46] -- &lt;Local/58600051@default-0000000d;1&gt;AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0
[Dec 9 10:36:46] Manager 'sendcron' logged off from 127.0.0.1
go*CLI>

RE: Silent Calls Dropped After A Few Seconds - Added by Dizo Mark almost 9 years ago

Not just the router but also your HP Proliant server. Either stop iptables or add rules to enable port 10000-20000 and 5060

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