General

Profile

Levy Ryan Nolasco

Issues

open closed Total
Assigned issues 0 23 23
Reported issues 0 91 91

Projects

Project Roles Registered on
GOautodial Open Source Omni-channel Contact Center Suite Reporter 01/07/2021
GOautodial APIs (goAPI) Reporter, Staff 07/24/2014
Version4 Reporter, Staff 04/21/2017

Activity

01/14/2022

10:53 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: VM Button not working
Hi,
We will check on it and update you soon.
Levy Ryan Nolasco

01/12/2022

09:57 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: VM Button not working
Hi,
You replied on a 2 year old thread. We no longer support version 3 and do suggest you upgrade to the latest ve...
Levy Ryan Nolasco

12/27/2021

11:29 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: ISO download link
Hi,
We will check on it and update you soon.
Levy Ryan Nolasco

12/08/2021

12:33 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Can't Establish Sip Connection with Twilio
Hi,
Have you tried to set it up on a softphone?
Levy Ryan Nolasco

11/25/2021

05:11 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Does not send call to agent
Hi,
Please post the entire CLI log while attempting a call for us to help you better.
Levy Ryan Nolasco

03/17/2021

08:21 PM Version4 Feature #8616 (Closed): I can not get any customer info on Agent login page
Hi,
This issue/bug tracker is meant for bugs, feature request and issues related to the GOautodial CE ISO, system ...
Levy Ryan Nolasco

03/12/2021

10:45 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: UserGroup and Carrier Issues
Hi,
Did you check if they have different dial prefix. You can create dial prefix for A, B and C alone.
Levy Ryan Nolasco

02/16/2021

03:34 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Help!!! How to create a Reminder campaign
Hi,
Try this.
HowTo Setup Survey Campaign (Press 1 Survey)
1. Login on your admin portal and on the side menu ...
Levy Ryan Nolasco

02/15/2021

12:22 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Help!!! How to create a Reminder campaign
Hi,
Can you elaborate more on your concern.
Levy Ryan Nolasco

02/09/2021

06:42 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Auto-dialing does not work.
Hi,
Please set the minimum hopper level: 50 or more. Check the campaign hopper as well before you do autodial
Levy Ryan Nolasco

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