Levy Ryan Nolasco
Levy Ryan Nolasco
- Email: ryan@goautodial.com
- Registered on: 04/16/2012
- Last connection: 01/23/2020
Issues
- Assigned issues: 0
- Reported issues: 91
Projects
- GOautodial APIs (goAPI) (Reporter, Staff, 07/24/2014)
- Version4 (Developer, Reporter, Staff, 04/21/2017)
Activity
01/22/2020
- 08:14 PM GOautodial Omni-channel Contact Center Suite Open discussion: RE: VM Button not working
- Hi,
You first need to upload an audio file then on the Campaign advance settings set the following:
Answering M...
01/21/2020
- 07:08 AM GOautodial Omni-channel Contact Center Suite Bug #7861: Manual Alt Dial
- To replicate this issue follow the steps below.
1. Create a Manual dial/Autodial Campaign and set the Manual Alt D... - 05:02 AM GOautodial Omni-channel Contact Center Suite Bug #7861 (Closed): Manual Alt Dial
- Hi sir Chris,
Manual Alt Dial is not working. Please see the screenshot.
1. When it is enabled on agent UI you ...
01/09/2020
- 08:10 AM GOautodial Omni-channel Contact Center Suite Open discussion: RE: Goautodial redirecting supervisor to agent panel
- Hi,
Make sure the user level is 7 or more.
01/08/2020
- 08:24 AM GOautodial Omni-channel Contact Center Suite Open discussion: RE: I need help to config the carrier for my GoAutoDial CE V4
- Please refer to this forum thread https://goautodial.org/boards/20/topics/14214
- 08:17 AM GOautodial Omni-channel Contact Center Suite Feature #7852 (In Progress): LiveHelperChat - Departments
- Hi sir Alex,
May we request that there should be 2 default departments in LHC. Sales and Customer Service. Created...
01/07/2020
- 03:48 PM GOautodial Omni-channel Contact Center Suite Bug #7846 (Closed): List Wizard Campaign and Options Alignment
- Hi,
Please check our List Wizard. The Campaign selection and option to activate is not aligned.
!list_wizard_ne... - 11:11 AM GOautodial Omni-channel Contact Center Suite Bug #7840 (Closed): Caller ID name issue
- Hi,
This issue/bug tracker is meant for bugs, feature request and issues related to the GOautodial CE ISO, system ... - 08:28 AM GOautodial Omni-channel Contact Center Suite Bug #7564: Newgoce (custom fields appearing on new list ID)
- Hi sir Chris,
Please try List ID 2000.
01/06/2020
- 09:00 AM GOautodial Omni-channel Contact Center Suite Feature #7834 (Rejected): While calling inbound in Goautodial which api will hit in v3 of GOautodial.
- This issue/bug tracker is meant for bugs, feature request and issues related to the GOautodial CE ISO, system install...
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