General

Profile

Levy Ryan Nolasco

Issues

open closed Total
Assigned issues 0 21 21
Reported issues 1 90 91

Projects

Project Roles Registered on
GOautodial Open Source Omni-channel Contact Center Suite Developer, Reporter, Staff 01/06/2021
GOautodial APIs (goAPI) Developer, Reporter, Staff 07/24/2014
Version4 Developer, Reporter, Staff 04/21/2017

Activity

01/14/2021

03:19 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Phone problem
Hi,
These links might help you
https://goautodial.org/boards/3/topics/19122
https://goautodial.org/boards/3/to...
Levy Ryan Nolasco

01/07/2021

09:24 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Problem Imbound Audio
Hi,
Can you post the Asterisk logs when this happens.
Levy Ryan Nolasco
09:22 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: My softphone don't ring
Hi,
Can you post your Asterisk logs upon login.
Levy Ryan Nolasco
09:21 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: all campaigns
Hi,
What can you see when you Export Report on that campaign? Can you post your Campaign basic settings.
Levy Ryan Nolasco

01/22/2020

08:14 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: VM Button not working
Hi,
You first need to upload an audio file then on the Campaign advance settings set the following:
Answering M...
Levy Ryan Nolasco
07:08 AM GOautodial Open Source Omni-channel Contact Center Suite Bug #7861: Manual Alt Dial
To replicate this issue follow the steps below.
1. Create a Manual dial/Autodial Campaign and set the Manual Alt D...
Levy Ryan Nolasco
05:02 AM GOautodial Open Source Omni-channel Contact Center Suite Bug #7861 (Closed): Manual Alt Dial
Hi sir Chris,
Manual Alt Dial is not working. Please see the screenshot.
1. When it is enabled on agent UI you ...
Levy Ryan Nolasco

01/09/2020

08:10 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Goautodial redirecting supervisor to agent panel
Hi,
Make sure the user level is 7 or more.
Levy Ryan Nolasco

01/08/2020

08:24 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: I need help to config the carrier for my GoAutoDial CE V4
Please refer to this forum thread https://goautodial.org/boards/20/topics/14214 Levy Ryan Nolasco
08:17 AM GOautodial Open Source Omni-channel Contact Center Suite Feature #7852 (In Progress): LiveHelperChat - Departments
Hi sir Alex,
May we request that there should be 2 default departments in LHC. Sales and Customer Service. Created...
Levy Ryan Nolasco

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