GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

12/06/2018

11:22 AM GOautodial Omni-channel Contact Center Suite Open discussion: RE: Unable to hear audio in ver 4

Hi,
When you login do you hear a voice prompt confirmation "You are the only person in this conference". Can you a...

11/21/2018

09:00 AM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: UI Colors.

Hi,
Navigate to Administration > Settings > Choose theme and pick the color you want.

11/19/2018

08:20 AM Version4 Bug #7033 (Closed): V4-CE (create new agents)

Oks na po ito. Verified working/tested on goapiv2 and our local VM.

07:44 AM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Cannot Listen to Calls, but Barge works fine

Hi,
Good day! What version of GoAutodial are you using? The latest version works better no need to input the phone...

05:06 AM GOautodial Omni-channel Contact Center Suite Bug #7080 (Rejected): goapiv2 (IVR Menus)

Hi Team,
Working po ito. Please disregard this.
This will work on our V4 ISO or VM's using regular asterisk st...

05:05 AM GOautodial Omni-channel Contact Center Suite Bug #7077 (Rejected): goapiv2 (Carrier Settings)

Hi Team,
Working po ito. Please disregard this.
This will work on our V4 ISO or VM's using regular asterisk st...

11/12/2018

02:24 PM GOautodial Omni-channel Contact Center Suite Open discussion: RE: Issue in Autodial

Hi,
What audio codec are you using? Have you tried changing it from allow=gsm, allow=g729 or allow=ulaw.

02:22 PM GOautodial Omni-channel Contact Center Suite GOautodial App Development: RE: Delay After DTMF Key is Pressed in Multilevel IVR

Hi,
What is set on your dtmfmode?

11:37 AM GOautodial Omni-channel Contact Center Suite Open discussion: RE: Dial plan entry

Hi,
This might help.
exten => _91.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _91.,2,Dial(SIP/0${EXTEN:2}@C...

11:29 AM GOautodial Omni-channel Contact Center Suite Feature #7107 (Rejected): Outbound Dialer | Queue to Agent After Press 1

Hi,
Please use the forums. This issue tracker is for GOautodial development purposes only.