GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

04/25/2019

02:55 PM Version4 Feature #7292 (Resolved): newgocev4 (Ingroup-No Available Agent Routing)

Hi sir Alex,
Thanks for the update. It is working....

11:29 AM Version4 Bug #7087 (In Progress): goapiv2 (Export Call Report)

Hi sir Alex,
Not working po. Dapat po sa statuses makakapili ka ng Dispo/Status. You should see similar to the scr...

04/23/2019

06:23 PM GOautodial Omni-channel Contact Center Suite Feature #7405 (Closed): MIC Notification Pop-up

Hi Chris,
If there is no mic detected there should be a pop-up notice.
Thanks

03:04 PM GOautodial Omni-channel Contact Center Suite Bug #7389: newgocev4 (Callback & Contact List)

Sir Chris.
!cb1.png!
!cb2.png!

04/19/2019

11:07 AM Version4 Bug #7263 (Resolved): No Logout from Agent UI - Missing Agent Logout/Exit Button

04/11/2019

08:08 AM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Last update have some bug! ?? !!

Hi,
Did you tag your callback as "My Callback Only"?

03/21/2019

12:36 PM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Inbound Problems & Recording permissions

Try changing the Alt Recording Server IP = mydomain.com and as for the Listen Barge make sure if goadmin has a phone ...

03/19/2019

04:29 PM Version4 Bug #7284 (Closed): newgocev4 - Adding Hotkeys

11:25 AM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Inbound Problems & Recording permissions

Hi,
Can you post your astguiclient.conf .Can you also post your your Alt Recording Server IP in Settings > Servers...

11:16 AM Version4 Bug #7287 (Rejected): Kamailio service is not starting after installation