GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

09/17/2018

01:09 PM Version4 Bug #7007 (Resolved): goapiv2 (Ingroup> Agent tab)

Oks na po ito and tested.
!ingroupagenta.png!
!ingroupagent.png!

09/12/2018

02:37 PM GOautodial Omni-channel Contact Center Suite Bug #6956 (Resolved): Agent Time Detail sub status bug

Okay na po ito. Tested na sa client as well.
!oksnapo.PNG!

08/13/2018

11:34 AM Version4 Bug #6858 (Resolved): goapiv2 (Campaign page)

Dial Prefix for 3-way issue Okay na po ito. This was tested last week with CS team Ian and Lois.

10:53 AM Version4 Bug #6939 (Resolved): goapiv2 (DNC)

08/01/2018

01:59 PM Version4 Bug #6864: goapiv2 (Script Page)

Sir Dems,
Using goautodial admin
"Script Text Insert" wala po yung drop down selection, nakakapag create po ng scri...

01/05/2018

11:24 AM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Website login error

Hi,
It means your agent phone login and user login doesn't match. Still having issues? https://www.goautodial.com/...

11:17 AM GOautodial Omni-channel Contact Center Suite Open discussion: RE: how to activate free voip

Hi.
Sign up an account on our website justgovoip.com once then send a ticket to support@goautodial.com together wi...

11:06 AM GOautodial Omni-channel Contact Center Suite Open discussion: RE: listening to agents is not possible

Hi,
Posting your asterisk CLI while attempting to Listen will help us review your concern.

12/04/2017

10:09 AM Version4 Feature #6006 (Closed): No Phone Extension Error Message

Sir Chris working na po ito. Binura ko ung phone extension tapos test lumabas ung prompt then inadd ko ulit nakapag l...

12/01/2017

11:55 AM Version4 Feature #6006: No Phone Extension Error Message

Hi Sir Chris,
Upon testing same pa rin ung prompt. Please see the screenshot.
!mali.png!