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Kristian Antiligando

Issues

Projects

  • Version4 (Reporter, Staff, 04/21/2017)

Activity

01/29/2019

11:02 AM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: multiple call on conference
Hello,
Please feel free to follow the steps on our wiki page on how to register the softphone at https://goautodia...

11/29/2017

05:38 PM Version4 Feature #6006 (Closed): No Phone Extension Error Message
Hi Chris,
Please edit the error message appearing in the Agent UI when no phone entry is configured or the phone e...

12/13/2016

07:20 PM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Custom Webforms to update fields on 3rd database.
Hi,
I hope this can help you out. http://goautodial.org/projects/goautodialce/wiki/Hosted_Howto_Add_Custom_Fields
...

12/12/2016

02:59 PM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Inbound Call not coming to agent
Hi,
I would recommend following the steps of http://goautodial.org/projects/goautodialce/wiki/Howto_Setup_an_Inbou...

09/11/2014

04:15 PM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Would like to Improve on how we deal with dropped calls
Hi Chris,
I would suggest checking these two options, Drop Call Seconds and Drop Action. These might help you a lo...

08/07/2014

10:29 PM GOautodial Omni-channel Contact Center Suite Open discussion: RE: Customers unable to hear the Agents
Hi Ricky,
You might also want to check if the ports are open to your firewall. In most cases, they tend to forget ...

08/05/2013

03:20 PM GOautodial Omni-channel Contact Center Suite Bug #775: Fatal Error During Updating Server
Hi Arnab,
In order to resolve your issues quickly and efficiently, please give us a screenshot of the error. We wi...

02/26/2013

04:42 PM GOautodial Omni-channel Contact Center Suite Feature #523 (Closed): Downloading Lead Lists
Hi James,
Is there a way that the client can download the lead list using the new admin interface?
Regards,
...

02/01/2013

02:54 PM GOautodial Omni-channel Contact Center Suite Bug #486: How to Install Goauto Dial
Hello,
Thank you for your interest in GoAutoDial. To answer your concerns, please follow the links below. If you n...

05/08/2012

07:04 PM GOautodial Omni-channel Contact Center Suite Feature #295 (Closed): CCC Export Call Report
Hi Chris,
We have seen that there is no Export Call Report feature on the Dialer Report of CCC.
Please see screen...

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