- Email: firstname.lastname@example.org
- Registered on: 02/23/2012
- Last connection: 03/13/2019
- Version4 (Reporter, Staff, 04/21/2017)
- 11:02 AM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: multiple call on conference
Please feel free to follow the steps on our wiki page on how to register the softphone at https://goautodia...
- 05:38 PM Version4 Feature #6006 (Closed): No Phone Extension Error Message
- Hi Chris,
Please edit the error message appearing in the Agent UI when no phone entry is configured or the phone e...
- 07:20 PM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Custom Webforms to update fields on 3rd database.
I hope this can help you out. http://goautodial.org/projects/goautodialce/wiki/Hosted_Howto_Add_Custom_Fields
- 02:59 PM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Inbound Call not coming to agent
I would recommend following the steps of http://goautodial.org/projects/goautodialce/wiki/Howto_Setup_an_Inbou...
- 04:15 PM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Would like to Improve on how we deal with dropped calls
- Hi Chris,
I would suggest checking these two options, Drop Call Seconds and Drop Action. These might help you a lo...
- 10:29 PM GOautodial Omni-channel Contact Center Suite Open discussion: RE: Customers unable to hear the Agents
- Hi Ricky,
You might also want to check if the ports are open to your firewall. In most cases, they tend to forget ...
- 03:20 PM GOautodial Omni-channel Contact Center Suite Bug #775: Fatal Error During Updating Server
- Hi Arnab,
In order to resolve your issues quickly and efficiently, please give us a screenshot of the error. We wi...
- 04:42 PM GOautodial Omni-channel Contact Center Suite Feature #523 (Closed): Downloading Lead Lists
- Hi James,
Is there a way that the client can download the lead list using the new admin interface?
- 02:54 PM GOautodial Omni-channel Contact Center Suite Bug #486: How to Install Goauto Dial
Thank you for your interest in GoAutoDial. To answer your concerns, please follow the links below. If you n...
- 07:04 PM GOautodial Omni-channel Contact Center Suite Feature #295 (Closed): CCC Export Call Report
- Hi Chris,
We have seen that there is no Export Call Report feature on the Dialer Report of CCC.
Please see screen...
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