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Kristian Antiligando

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11/07/2019

06:26 PM GOautodial Omni-channel Contact Center Suite Bug #7715 (Closed): Agent Time Detail (Export Report)
Hi Team,
Please have a look at our call reports "Agent time detail". The data is displaying on our portal but the ...

11/06/2019

08:44 PM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: stuck on: Logging in to your phone. Please wait...
Hi,
Could you help us answer the questions below so we can point you in the right direction?
1. Have you alread...

10/03/2019

08:41 PM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Listen-in, Barge-in Features
Hi,
The way I see it is normal. If in case the listen and barge feature isn't working, simply recreate the admin u...

09/19/2019

07:53 PM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: zero lead in hopper
Hello,
Could be due to incomplete fields like Phone Code when uploading leads. Please check tutorial below for you...

09/18/2019

01:34 AM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Asterisk issues new install
Hi,
We did a gitpull test to our test server and found no issue in it. Meanwhile, could you answer the questions...

09/05/2019

02:08 PM GOautodial Omni-channel Contact Center Suite GOautodial ISO installer: RE: GOautodial 4 ISO installation Carriers settings not available!
Hi,
Here's the link where you can directly get VoIP from GoAutodial.
1. Register at https://goautodial.com/reg...

09/04/2019

06:08 PM GOautodial Omni-channel Contact Center Suite GOautodial ISO installer: RE: GOautodial 4 ISO installation Carriers settings not available!
Hi,
Good day!
The carrier information will show once you add up the carrier entry to your dialer. Furthermor...

08/28/2019

02:45 PM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: ln: failed to create symbolic link ‘/var/lib/asterisk/sounds/park.gsm’: File exists
Hello,
Good day! Could you let us know where in the steps below are you encountering the issue?
https://goauto...

08/16/2019

05:23 PM GOautodial Omni-channel Contact Center Suite Bug #7620 (Closed): Newgocev4 (ALL CAMPAIGNS drop down menu in Reports)
Hi Team,
Please add a selectable drop-down option (ALL CAMPAIGNS) on the following reports below.
Statistical R...

07/23/2019

02:57 PM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Kamailio and Overall Architecture
Hi,
Please provide the following information for us to review.
1. May we know what IP are configured on the fol...

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