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Bug #7611

closed

newgocev4 (Agent Time Detaill)

Added by Jackie Alfonso over 4 years ago. Updated over 4 years ago.

Status:
Closed
Priority:
Immediate
Category:
Bugs
Target version:
-
Start date:
08/14/2019
Due date:
% Done:

100%

Estimated time:

Description

Hi Team,

Can you please check on this there is a column with "Array" as the header. Also the data is in HH:MM:SS format which means if the user generates a report for a week or more, it will not be able to display the correct output specially if the output exceeds 24 hours. the format should be DD:HH:MM:SS


Files

AGTD.png (65.3 KB) AGTD.png Jackie Alfonso, 08/14/2019 06:49 AM
ATD1.png (40 KB) ATD1.png Jackie Alfonso, 09/06/2019 04:26 AM
ATD2.png (19.2 KB) ATD2.png Jackie Alfonso, 09/06/2019 04:26 AM
Actions #1

Updated by Thom Bernarth Patacsil over 4 years ago

  • Status changed from New to In Progress
Actions #2

Updated by Thom Bernarth Patacsil over 4 years ago

  • % Done changed from 0 to 40
Actions #3

Updated by Thom Bernarth Patacsil over 4 years ago

  • % Done changed from 40 to 70
Actions #4

Updated by Thom Bernarth Patacsil over 4 years ago

  • % Done changed from 70 to 80

Checking what causes the "Array" Column

Actions #5

Updated by Thom Bernarth Patacsil over 4 years ago

  • % Done changed from 80 to 90

Debugging export

Actions #6

Updated by Wittie Manansala over 4 years ago

  • Priority changed from Normal to Immediate
Actions #7

Updated by Thom Bernarth Patacsil over 4 years ago

Still looking for the cause of the HTTP Error 500 in the API

Actions #8

Updated by Jackie Alfonso over 4 years ago

Hi Thom,

Thanks for the updates based on my test the data format is now on DD:HH:MM:SS and the ARRAY field is already removed.

Agent Time Detail

Agent Time Detail Download

Actions #9

Updated by Thom Bernarth Patacsil over 4 years ago

  • Status changed from In Progress to Feedback
  • % Done changed from 90 to 100
Actions #10

Updated by Wittie Manansala over 4 years ago

  • Status changed from Feedback to Closed
Actions

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