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Feature #6722

closed

Dashboard

Added by Alexander Jim Abenoja almost 6 years ago. Updated over 5 years ago.

Status:
Closed
Priority:
Normal
Assignee:
Demian Biscocho
Category:
-
Target version:
-
Start date:
06/11/2018
Due date:
% Done:

90%

Estimated time:

Description

Agents On Call
Agents Waiting
Agents on Paused
Calls Per Hour
Dropped Calls Percentage
Ringing Calls
Incoming Calls
Answered Calls
Inbound Calls Today
Outbound Calls Today
Total Sales
Inbound Sales
Outbound Sales
In Sales / Hour
Out Sales / Hour
Cluster Status
Agents monitoring
Campaign Leads Resources

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dash-survey1.png (47.6 KB) dash-survey1.png Wittie Manansala, 07/27/2018 10:03 PM
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 #1

Updated by Demian Biscocho over 5 years ago

  • Status changed from New to Feedback
  • Assignee set to Jackie Alfonso
  • % Done changed from 0 to 90

Paki-test naman kung ano pa mga kulang dito. Thanks!

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 #2

Updated by Jackie Alfonso over 5 years ago

Team FYI.

Agents On Call - working
Agents Waiting - working
Agents on Paused - working
Dropped Calls Percentage
Ringing Calls - working
Incoming Calls - pending
Answered Calls - working
Outbound Calls Today - working
Total Sales - working
Outbound Sales - working
Out Sales / Hour - working
Cluster Status - load average is not accurate
Agents monitoring - working
Campaign Leads Resources - working

pending on inbound - https://goautodial.org/issues/6763#change-21508

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 #3

Updated by Wittie Manansala over 5 years ago

Team,

Paki-hide lang yun may user_level=4 like:

MariaDB [asterisk]> select user, user_level from vicidial_users where user_level='4';
+------------+------------+
| user       | user_level |
+------------+------------+
| 1179195690 |          4 |
| 571962112  |          4 |
+------------+------------+
2 rows in set (0.00 sec)

Ung user_level=4 kc ginagamit natin for remote agents para sa mga survey. Pag naka-ACTIVE ang Survey Campaign at nakaset Survey Method= DID lumabas sa dashboard na 1 Agent(s) Waiting kagaya nto:

Thanks

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 #4

Updated by Demian Biscocho over 5 years ago

  • Status changed from Feedback to Closed
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