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Cannot login to dialer in Version 4.freeze in Campaign selection

Added by suganthan kumar over 5 years ago

Dear Team,

I can't able to connect the dialer in agent login. After selecting campaign it was freezed. Cant ble dial anything in version 4.Kindly help me to solve this.


Replies (14)

RE: Cannot login to dialer in Version 4.freeze in Campaign selection - Added by suganthan kumar over 5 years ago

Hi Demian,

Still having same issue. Can't connect to dialer in Agent Screen.Check the screenshot for your ref.

RE: Cannot login to dialer in Version 4.freeze in Campaign selection - Added by Demian Biscocho over 5 years ago

You really need to go over the v4 Getting Started Guide. Instructions are there. :)

RE: Cannot login to dialer in Version 4.freeze in Campaign selection - Added by suganthan kumar over 5 years ago

am new to this dialer. Kindly help me to solve where i made a mistake.And when i start a kamailio service it not working.

Thanks in advance.

RE: Cannot login to dialer in Version 4.freeze in Campaign selection - Added by Jackie Alfonso over 4 years ago

md mahbub wrote:

cant not login to dialer

Hi,

Please check if the "service kamailio status" if its running.

RE: Cannot login to dialer in Version 4.freeze in Campaign selection - Added by Enzo Zazzaro over 4 years ago

modify rc.local elimine systectl start and start kamailio whith only: kamailio and modify hosts file whuth 127.0.0.1 -- domain utilized.

and create domain certificate

yum install certbot python2-certbot-apache mod_ssl
certbot --authenticator webroot --installer apache

and in etc/kamilio/tls.conf

/etc/letsencrypt/live/domain/privkey.pem <- key
/etc/letsencrypt/live/domain/fullchain.pem <- cert

and modifi kamilio.conf replace domain vc00xxxx whith domain personal

RE: Cannot login to dialer in Version 4.freeze in Campaign selection - Added by Wittie Manansala over 4 years ago

Hi,

Hope this may help:

1. yum install certbot -y

2. sudo certbot --apache -d dialer.company.com

3. Sample Output:

Saving debug log to /var/log/letsencrypt/letsencrypt.log
Plugins selected: Authenticator apache, Installer apache
Starting new HTTPS connection (1): acme-v02.api.letsencrypt.org
Obtaining a new certificate
Performing the following challenges:
http-01 challenge for dialer.company.com
Waiting for verification...
Cleaning up challenges
Created an SSL vhost at /etc/httpd/conf.d/company-le-ssl.conf
Deploying Certificate to VirtualHost /etc/httpd/conf.d/company-le-ssl.conf

Please choose whether or not to redirect HTTP traffic to HTTPS, removing HTTP access.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
1: No redirect - Make no further changes to the webserver configuration.
2: Redirect - Make all requests redirect to secure HTTPS access. Choose this for
new sites, or if you're confident your site works on HTTPS. You can undo this
change by editing your web server's configuration.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Select the appropriate number [1-2] then [enter] (press 'c' to cancel): 2 (ni-press ko 2)
Redirecting vhost in /etc/httpd/conf.d/company.conf to ssl vhost in /etc/httpd/conf.d/company-le-ssl.conf

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Congratulations! You have successfully enabled https://dialer.company.com

You should test your configuration at:
https://www.ssllabs.com/ssltest/analyze.html?d=dialer.company.com
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

IMPORTANT NOTES:
 - Congratulations! Your certificate and chain have been saved at:
   /etc/letsencrypt/live/dialer.company.com/fullchain.pem
   Your key file has been saved at:
   /etc/letsencrypt/live/dialer.company.com/privkey.pem
   Your cert will expire on 2020-01-14. To obtain a new or tweaked
   version of this certificate in the future, simply run certbot again
   with the "certonly" option. To non-interactively renew *all* of
   your certificates, run "certbot renew" 
 - If you like Certbot, please consider supporting our work by:

   Donating to ISRG / Let's Encrypt:   https://letsencrypt.org/donate
   Donating to EFF:                    https://eff.org/donate-le

4. Set Permissions:

chmod 755 /etc/letsencrypt/archive/
chmod 755 /etc/letsencrypt/live
chmod 644 /etc/letsencrypt/live/dialer.company.com/privkey.pem

5. Edit /etc/kamailio/tls.cfg

Set the following:
private_key = /etc/letsencrypt/live/dialer.company.com/privkey.pem
certificate = /etc/letsencrypt/live/dialer.company.com/cert.pem 

6. systemctl httpd restart
5. systemctl kamailio restart

7. Let’s Encrypt recommends the automatic renew cronjob to run twice a day, to do that add the following line and then save and exit the crontab:

#automatic renew cronjob to run twice a day
* */12 * * * /usr/bin/certbot renew >/dev/null 2>&1

Thanks

RE: Cannot login to dialer in Version 4.freeze in Campaign selection - Added by Vericar De Espiritu Santo about 4 years ago

Wittie Manansala wrote:

Hi,

Hope this may help:

1. yum install certbot -y

2. sudo certbot --apache -d dialer.company.com

What do you mean with "dialer.company.com"

RE: Cannot login to dialer in Version 4.freeze in Campaign selection - Added by Vericar De Espiritu Santo about 4 years ago

Wittie Manansala wrote:

Hi,

Hope this may help:

1. yum install certbot -y

2. sudo certbot --apache -d dialer.company.com

My SIP works with IP, not iwth a domain, or I don't have it. In any case i dont have how to put an domain in thtat spot

RE: Cannot login to dialer in Version 4.freeze in Campaign selection - Added by Wittie Manansala about 4 years ago

Hi,

Are you able to login/open your new domain?

Thanks

RE: Cannot login to dialer in Version 4.freeze in Campaign selection - Added by Vericar De Espiritu Santo about 4 years ago

Wittie Manansala wrote:

Hi,

Are you able to login/open your new domain?

Thanks

yes, i could fix the MySql's error. now im having troubles with Kamailio

RE: Cannot login to dialer in Version 4.freeze in Campaign selection - Added by Vericar De Espiritu Santo about 4 years ago

Unable to find a virtual host listening on port 80 which is currently needed for Certbot to prove to the CA that you control your domain. Please add a virtual host for port 80.

RE: Cannot login to dialer in Version 4.freeze in Campaign selection - Added by Wittie Manansala about 4 years ago

Httpd config are in /etc/httpd/conf/ and /etc/httpd/conf.d

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