Unable to phone login in Mozilla browser - GOautodial Open Source Omni-channel Contact Center Suite - GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

Unable to phone login in Mozilla browser

Added by Azure IT over 3 years ago

Hi Team,

We configure GoAutodial 4 and it's working fine in Google Chrome & updated Microsoft Edge browser, but when we try to login through agent id in Mozilla and Edge old version then stuck the page "Logging in to your phone. Please wait..." also we checked in web developer mode, then we found an error code "jssip-3.0.13.js:21334:14".

Thanks,
Ankit Poriya

Bug.JPG (74.6 KB) Bug.JPG

Replies (1)

RE: Unable to phone login in Mozilla browser - Added by Wittie Manansala over 3 years ago

Hi,

Try to double check again your settings using the link and section below:

Link:
https://goautodial.org/projects/goautodialce/wiki/Goautodial_Getting_Started_Guidev4

Section:
Administration Gui Settings and Configuration Files to check

Thanks

(1-1/1) Go to top