Jackie Alfonso

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  • Registered on: 12/09/2015
  • Last connection: 05/18/2018

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Activity

Reported issues: 76

03/28/2018

02:26 am GOautodial CE ISO Installer (Open Source Call Center Suite - web based predictive dialer + inbound IVR & ACD) Help: RE: what files do I need to restore the agent interface since it does not work
Hi,
May we know if you edit any files on the web folder? please take note that you need to back first before editi...
02:21 am GOautodial CE ISO Installer (Open Source Call Center Suite - web based predictive dialer + inbound IVR & ACD) Help: RE: Strange error after installing... repeats... ideas?
Hi,
May we know what installation guide did you use? and may we know as well what is your OS?
Thank you!
02:09 am GOautodial CE ISO Installer (Open Source Call Center Suite - web based predictive dialer + inbound IVR & ACD) Help: RE: GoAdmin Suddenly Became Slow
Hi,
May we know if you see any logs on the httpd during the issue? if yes can you please provide it so we can look...

02/28/2018

11:40 am GOautodial APIs (goAPI) Feature #6174: goCustomFields
Team update lang po done making test with Noel dun sa ibang items. ang pag test na ginawa namin is ni run yung API vi...
10:45 am GOautodial APIs (goAPI) Feature #6139: goCampaigns
Team done making test with Noel. ang pag test na ginawa namin is 2 kind of test 1st ni run yung API via POSTMAN appli...

06/07/2017

11:23 am GOautodial CE ISO Installer (Open Source Call Center Suite - web based predictive dialer + inbound IVR & ACD) Bug #4917: Listen Bug
Hi we've already fix the issue kindly test it and let us know how it goes.

08/05/2016

07:13 pm GOautodial CE ISO Installer (Open Source Call Center Suite - web based predictive dialer + inbound IVR & ACD) Help: RE: GoAutodial 3.3 Manual Calls On-Hook Agents
Hi,
kindly take note that by default on hook is only used for inbound calls, inbound calls going to an agent logge...

05/11/2016

04:18 am GOautodial CE ISO Installer (Open Source Call Center Suite - web based predictive dialer + inbound IVR & ACD) Help: RE: Help With Predictive Dialing
Hi Pat,
You can get those parameters in the Statistical Report and Agent Time Detail.
Follow this steps. Kindly...

03/24/2016

03:50 pm GOautodial CE ISO Installer (Open Source Call Center Suite - web based predictive dialer + inbound IVR & ACD) Open discussion: RE: auto answering machine problem
Hi nizar abdelhassan,
If you are having a lot of Answering Machine or Voicemail calls. try to change the value of...

02/16/2016

04:55 pm GOautodial CE ISO Installer (Open Source Call Center Suite - web based predictive dialer + inbound IVR & ACD) Help: RE: Rendre goautodial en francais
Hi,
Currently French is not available yet.

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