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mark ostaco

Issues

open closed Total
Assigned issues 0 2 2
Reported issues 0 3 3

Activity

03/14/2016

09:58 AM GOautodial Open Source Omni-channel Contact Center Suite Bug #2599 (Closed): too many ringing/answering machine
Please help me to configure our system to be able to limit the % of ringing/answering machine that agents receiving. mark ostaco

10/20/2015

09:55 AM GOautodial Open Source Omni-channel Contact Center Suite Bug #2283: dialing hours is not complete
but here is the proof that this agents dialed that time .. mark ostaco
09:17 AM GOautodial Open Source Omni-channel Contact Center Suite Bug #2283: dialing hours is not complete
as u can see in 2.png , there is a missing hour in the dialing hours
no 10:00 to 11:00
mark ostaco

10/08/2015

03:29 PM GOautodial Open Source Omni-channel Contact Center Suite Bug #2283 (Closed): dialing hours is not complete
total dialing hours of agents is not complete in reports mark ostaco

06/13/2015

01:30 PM GOautodial Open Source Omni-channel Contact Center Suite Bug #2127 (Closed): slow leads
how to fix slow leads to come in with 5 agents mark ostaco

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