Frequently Asked Questions:

Is GoAutoDial the same as VicidialNOW?

Yes. We renamed the project to "GoAutoDial" since the word "Vicidial" is a registered trademark. The name change was necessary since GoAutoDial evolved from being more than just a Vicidial distribution. It's now a complete open source dialer system.

No! GoAutoDial is in no way related to the Vicidial group.

Is GoAutoDial free?

Yes.

What phones will work with GoAutoDial?

Most any SIP compatible phone from companies like Aastra, Polycom, Linksys, SNOM, Cisco, and others will work, you want to make sure it is fully SIP compliant. You can also use a regular analog phone if you have a card with an FXS port on it or you can use an ATA (analog telephone adapter) to bridge between SIP and the analog phone. As long as it works with Asterisk, it will work with GoAutoDial.

Does GoAutoDial work with trunks other than SIP?

Yes. GoAutoDial also works with IAX, Analog and E1/T1 lines. It utilizes trunks being used by Asterisk. H.323 should also work but we haven't fully tested it and its also not installed and configured by default.

What T1/E1/Analog telephony cards do you recommend?

GoAutoDial is tested with Sangoma and Digium. It has out of the box support for the two. The important thing to remember is that as long as it works with Asterisk, it will work with GoAutoDial.

What about hardware? How do I know if a particular NIC or motherboard is compatible?

GoAutoDial is built on CentOS which is itself based on Red Hat Enterprise Linux. Current version of GoAutoDial use CentOS 5 as it's base.
Red Hat has a hardware compatibility list (HCL) for versions 3, 4 and 5 here: https://hardware.redhat.com/

Help! All my RAM is being eaten up! What do I do?

Probably nothing. The short answer is that Linux (and other Unix like systems) use RAM differently than you may be used to in other operating systems. The long answer is outside the scope of this FAQ, but the following links have more information: http://www.linuxhowtos.org/System/Linux%20Memory%20Management.htm