Overview

The GOautodial CE Application (also called "GOautodial app")is the next generation open source multi/omni-channel web based contact center application. Unifiying the former GOautodial individual applications (GOadmin, GOreports and GOagent) and integrating them with other open source applications to create a user-friendly and intuitive contact center web app. By using modern standards and technologies, the "GOautodial app" is your easy to use and manage multi/omni-channel contact center web app.

Major Features:

Multi-channel contact center application (voice and non-voice)
  1. Predictive dialer + Inbound IVR and ACD
  2. Ticketing system
  3. Live chat
  4. SMS
  5. Fax
  6. Email
  7. Social media

CRM type application
Responsive design supporting major web browsers
Drag and drop dashboard
Modular plugin based system
Reports and analytics
Multi-language

Technology:

Bootstrap 3 CSS framework
Google Material Design
WebRTC
HTML5
Angular
JQuery
Code Igniter
Asterisk
Vicidial
Kamailio
CreamyCRM
OSticket
Live Helper Chat
Hylafax

Github: https://github.com/goautodial/ce-v4-www

Need professional help?
Talk to us:
Visit: http://goautodial.com

Issue tracking

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Latest news

Online preview demo for version 4!!!
Here's an online preview demo for our upcoming version 4.
Added by Demian Biscocho 5 months ago

GOautodial Unified App Started
The first open source multi-channel contact center web application has been started by the GOautodial team. Called the "GOautodial app", a modern standards based web app that provides voice and non-voice contact center features.
Added by Demian Biscocho about 1 year ago

View all news