Bug #4312

Tansfers of call to 3rd Party

Added by Asief Abubakir 3 months ago. Updated 3 months ago.

Status:New Start date:03/10/2017
Priority:Urgent Due date:
Assignee:Asief Abubakir % Done:

0%

Category:- Spent time: -
Target version:GOautodial CE v4

Description

Hi

When we place the customer on hold and try to transfer this does not work unless we conf with customer. Please advise a way to place a customer on hold then call a 3rd party company and then transfer over the call

History

Updated by Levy Ryan Nolasco 3 months ago

  • Assignee set to Asief Abubakir

Hi,

On live call click Transfer button and then click the park customer dial to hold the customer before you do a 3 way transfer.

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