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Bug #2869

closed

IVR Transfer time delay

Added by Amit Brahmachari almost 8 years ago. Updated over 5 years ago.

Status:
Rejected
Priority:
Immediate
Assignee:
-
Category:
-
Target version:
-
Start date:
06/21/2016
Due date:
% Done:

0%

Estimated time:

Description

I have a IVR set to pickup our PSTN lines and tell the user to enter the extension OR to press 1 for a representative. If the person enters an extension it transfers within 1 second , but if they press 1 asterisk goes silent for 5-10 seconds before it starts ringing the phones in a Hunt group. Below is the pastebin with the Full log while I call in and press 1.

Actions #1

Updated by Wittie Manansala over 5 years ago

  • Status changed from New to Rejected

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