GOautodial Open Source Omni-channel Contact Center Suite

Also the following packages are missing too
dkms-dahdi
php-eaccelerator
ploticus

Also please note.. the goautodial-ce-config-3.3-1.noarch.rpm package is dependent on grub but el7 has been using grub2.

You can safely ignore the missing RPMs.

perl-Spreadsheet-ReadSXC
perl-RPM-Specfile 
perl-Net-Address-IPv4-Local
perl-Spreadsheet-Read
perl-Dahdi
perl-Net-Address-IP-Local 
perl-Tk-TableMatrix 
perl-String-CRC

The missing RPMs are manually installed via this on the next steps:

# cpan -i String::CRC Tk::TableMatrix Net::Address::IP::Local Term::ReadLine::Gnu Spreadsheet::Read Net::Address::IPv4::Local RPM::Specfile Spreadsheet::XLSX Spreadsheet::ReadSXC

We'll be updating the dependencies soon in preparation for version 4.

Thanks Demian for your prompt response.

How about these packages..

dkms-dahdi
php-eaccelerator
ploticus

and any help on the workaround for using grub 2 instead of grub would be much appreciated.

Thanks again.

Those too. You can safely ignore them.

Thanks for your update.

Following in the step by step procedure.http://goautodial.org/projects/goautodialce/wiki/Centos7. My first Issue is

When I install vicidial-2.9.441a-140612.1628.2.go.noarch.rpm... is when I have problems.
Please remember there are no asterisk database created in mariadb and also no users like cron and custom are in mariadb until this time and hence it fails with "cannot connect to database" errors. And also there are create the tables.

If I manually create the database and users with proper permissions and create the tables using the MySQL_AST_CREATE_tables.sql, it does not give the interactive menu when installing.I have to use the install.pl because the default webroot in my install is /var/www/html and there is no way to set my server IP address either.

Next while installing .. goautodial-ce-3.3-1406088000.noarch.rpm

It does not create goautodial database and fails at this stage

Can you post the error messages on these commands:

rpm -ivh --nodeps vicidial-2.9.441a-140612.1628.2.go.noarch.rpm
rpm -ivh --nodeps goautodial-ce-3.3-1406088000.noarch.rpm
rpm -ivh --nodeps goautodial-ce-config-3.3-1.noarch.rpm

Here is the error output of rpm -ivh --nodeps goautodial-ce-config-3.3-1.noarch.rpm

#rpm -ivh --nodeps goautodial-ce-config-3.3-1.noarch.rpm
error: open of goautodial-ce-config-3.3-1.noarch.rpm failed: No such file or directory
[root@truedial log]# cd ~
[root@truedial ~]# rpm -ivh --nodeps goautodial-ce-config-3.3-1.noarch.rpm
Preparing... ################################# [100%]
Updating / installing...
1:goautodial-ce-config-3.3-1 ################################# [100%]
Configuring GoAutoDial system...
Can't open /etc/httpd/conf.d/phpmyadmin.conf: No such file or directory.
cp: cannot create regular file ‘/usr/share/phpmyadmin/config.inc.php’: No such file or directory
ln: failed to create symbolic link ‘/usr/lib/perl5/vendor_perl/5.8.8/Net/Address/IP’: No such file or directory
error reading information on service sendmail: No such file or directory
Note: Forwarding request to 'systemctl enable httpd.service'.
error reading information on service mysqld: No such file or directory
error reading information on service bluetooth: No such file or directory
error reading information on service firstboot: No such file or directory
error reading information on service gpm: No such file or directory
CLI asterisk version: 1.8
CLI copy conf files: YES
Previous astGUIclient configuration file found at: /etc/astguiclient.conf
Writing to configuration file: /etc/astguiclient.conf

STARTING ASTGUICLIENT INSTALLATION PHASE...
Creating /usr/share/astguiclient/LEADS_IN directories...
Creating /var/spool/asterisk/monitor directories...
Creating /var/log/astguiclient/archive directory for backups...
Copying bin scripts to /usr/share/astguiclient ...
Copying libs to /usr/share/astguiclient ...
setting cron scripts to executable...
Copying extras files to /usr/share/astguiclient ...
Copying agi-bin scripts to /var/lib/asterisk/agi-bin ...
setting agi-bin scripts to executable...
Copying sounds to /var/lib/asterisk/sounds...
Creating sound tts directories...
Copying ip_relay scripts to /usr/share/astguiclient...
Setting ip_relay scripts to executable...
ln: failed to create symbolic link ‘/usr/share/astguiclient/ip_relay/ip_relay’: File exists
ln: failed to create symbolic link ‘/usr/bin/ip_relay’: File exists
ln: failed to create symbolic link ‘/usr/local/bin/ip_relay’: File exists
Starting ip_relay port forwarding for IAX on 40569 and 41569
Creating /var/www/html web directories...
Copying web files...
setting web scripts to executable...
Copying sample conf files to /etc/asterisk/...
Creating auto-generated placeholder conf files in /etc/asterisk/...
Updating version information in the database...
svn: E155007: '/usr/src/vicidial-2.9.441a-140612.1628.2.go' is not a working copy

|UPDATE servers SET svn_revision='0',svn_info='/usr/src/vicidial-2.9.441a-140612.1628.2.go

' where server_ip='192.168.1.110';|

|UPDATE system_settings SET svn_revision='0';|
Version information updated: 0|192.168.1.110

ASTGUICLIENT VICIDIAL INSTALLATION FINISHED! ENJOY!

- process runtime      (0 sec) (0 minutes)

BTW.. Thanks Demian for updating the wiki page. Much appreciated.

Is everything working good now? Forgot to mention that I updated the HOWTO. :D

Not there yet .. Almost close

Now I have the Sorry, there are no available sessions with voice "sorry that is not a valid extension"

OK Demian.. Everything is good .. one last final straw..

Dialing two calls (US Number) with the same area code, one works and one does not. driving me nuts......

[vts]
disallow=all
allow=ulaw
type=peer
dtmfmode=rfc2833
context=trunkinbound
qualify=yes
nat=yes
host=X.X.X.X
allow=alaw
allow=g729

DialPlan
exten => _91XXXXXXXXXX,1,AGI
exten => _91XXXXXXXXXX,2,Dial(SIP/${EXTEN:1}@vts,,tTo)
exten => _91XXXXXXXXXX,4,Hangup

Here is the CLI for the working call 847224YYYY ( YYYY are valid digits)

[May 8 17:16:32] -- Executing [8600051@default:1] MeetMe("Local/8600051@default-00000021;2", "8600051,F") in new stack
[May 8 17:16:32] > Channel Local/8600051@default-00000021;1 was answered.
[May 8 17:16:32] -- Executing [91847224YYYY@default:1] AGI in new stack
[May 8 17:16:32] -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=TESTCAMP))
[May 8 17:16:32] -- <Local/8600051@default-00000021;1>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[May 8 17:16:32] -- Executing [91847224YYYY@default:2] Set("Local/8600051@default-00000021;1", "CALLERID="6308470447"") in new stack
[May 8 17:16:32] -- Executing [91847224YYYY@default:3] Dial("Local/8600051@default-00000021;1", "SIP/1847224YYYY@vts,,tTo") in new stack
[May 8 17:16:32] Using SIP RTP CoS mark 5
[May 8 17:16:32] -- Called SIP/1847224YYYY@vts
[May 8 17:16:32] -- Executing [58600051@default:1] MeetMe("Local/58600051@default-00000022;2", "8600051,Fmq") in new stack
[May 8 17:16:32] > Channel Local/58600051@default-00000022;1 was answered.
[May 8 17:16:32] -- Executing [8309@default:1] Answer("Local/58600051@default-00000022;1", "") in new stack
[May 8 17:16:32] -- Executing [8309@default:2] Monitor("Local/58600051@default-00000022;1", "wav,20160508-171631_847224YYYY") in new stack
[May 8 17:16:32] -- Executing [8309@default:3] Wait("Local/58600051@default-00000022;1", "3600") in new stack
[May 8 17:16:35] -- SIP/vts-00000009 is making progress passing it to Local/8600051@default-00000021;1
[May 8 17:16:36] -- SIP/vts-00000009 is making progress passing it to Local/8600051@default-00000021;1
[May 8 17:16:38] -- SIP/vts-00000009 is ringing
[May 8 17:16:38] -- SIP/vts-00000009 is making progress passing it to Local/8600051@default-00000021;1
[May 8 17:16:41] -- SIP/vts-00000009 answered Local/8600051@default-00000021;1
[May 8 17:16:50] -- Executing [h@default:1] AGI("Local/8600051@default-00000021;1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----18-----9") in new stack
[May 8 17:16:50] -- &lt;Local/8600051@default-00000021;1&gt;AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----18-----9 completed, returning 0
[May 8 17:16:50] Spawn extension (default, 91847224YYYY, 3) exited non-zero on 'Local/8600051@default-00000021;1'
[May 8 17:16:50] Spawn extension (default, 8600051, 1) exited non-zero on 'Local/8600051@default-00000021;2'
[May 8 17:16:50] -- Executing [h@default:1] AGI("Local/8600051@default-00000021;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[May 8 17:16:50] -- &lt;Local/8600051@default-00000021;2&gt;AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0
[May 8 17:16:53] Spawn extension (default, 58600051, 1) exited non-zero on 'Local/58600051@default-00000022;2'
[May 8 17:16:53] -- Executing [h@default:1] AGI in new stack
[May 8 17:16:53] -- <Local/58600051@default-00000022;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0
[May 8 17:16:53] Spawn extension (default, 8309, 3) exited non-zero on 'Local/58600051@default-00000022;1'
[May 8 17:16:53] -- Executing [h@default:1] AGI("Local/58600051@default-00000022;1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[May 8 17:16:53] -- &lt;Local/58600051@default-00000022;1&gt;AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0
[May 8 17:17:05] -- Executing [8600051@default:1] MeetMe("Local/8600051@default-00000023;2", "8600051,F") in new stack
[May 8 17:17:05] > Channel Local/8600051@default-00000023;1 was answered.
[May 8 17:17:05] Starting Local/8600051@default-00000023;1 at default,911847882QQQQ,1 failed so falling back to exten 's'
[May 8 17:17:05] Starting Local/8600051@default-00000023;1 at default,s,1 still failed so falling back to context 'default'
[May 8 17:17:05] -- Sent into invalid extension 's' in context 'default' on Local/8600051@default-00000023;1
[May 8 17:17:05] -- Executing [i@default:1] Playback("Local/8600051@default-00000023;1", "invalid") in new stack
[May 8 17:17:05] -- &lt;Local/8600051@default-00000023;1&gt; Playing 'invalid.gsm' (language 'en')
[May 8 17:17:05] -- Executing [58600051@default:1] MeetMe("Local/58600051@default-00000024;2", "8600051,Fmq") in new stack
[May 8 17:17:05] > Channel Local/58600051@default-00000024;1 was answered.
[May 8 17:17:05] -- Executing [8309@default:1] Answer("Local/58600051@default-00000024;1", "") in new stack
[May 8 17:17:05] -- Executing [8309@default:2] Monitor("Local/58600051@default-00000024;1", "wav,20160508-171704_847882QQQQ") in new stack
[May 8 17:17:05] -- Executing [8309@default:3] Wait("Local/58600051@default-00000024;1", "3600") in new stack
[May 8 17:17:09] -- Executing [i@default:2] Hangup("Local/8600051@default-00000023;1", "") in new stack
[May 8 17:17:09] Spawn extension (default, i, 2) exited non-zero on 'Local/8600051@default-00000023;1'
[May 8 17:17:09] -- Executing [h@default:1] AGI in new stack
[May 8 17:17:09] -- <Local/8600051@default-00000023;1>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16--------------- completed, returning 0
[May 8 17:17:09] Spawn extension (default, 8600051, 1) exited non-zero on 'Local/8600051@default-00000023;2'
[May 8 17:17:09] -- Executing [h@default:1] AGI("Local/8600051@default-00000023;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[May 8 17:17:09] -- &lt;Local/8600051@default-00000023;2&gt;AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0
[May 8 17:29:47] -- Executing [8600051@default:1] MeetMe("Local/8600051@default-00000025;2", "8600051,F") in new stack
[May 8 17:29:47] > Channel Local/8600051@default-00000025;1 was answered.
[May 8 17:29:47] Starting Local/8600051@default-00000025;1 at default,9116303637989,1 failed so falling back to exten 's'
[May 8 17:29:47] Starting Local/8600051@default-00000025;1 at default,s,1 still failed so falling back to context 'default'
[May 8 17:29:47] -- Sent into invalid extension 's' in context 'default' on Local/8600051@default-00000025;1
[May 8 17:29:47] -- Executing [i@default:1] Playback("Local/8600051@default-00000025;1", "invalid") in new stack
[May 8 17:29:47] -- &lt;Local/8600051@default-00000025;1&gt; Playing 'invalid.gsm' (language 'en')
[May 8 17:29:48] -- Executing [58600051@default:1] MeetMe("Local/58600051@default-00000026;2", "8600051,Fmq") in new stack
[May 8 17:29:48] > Channel Local/58600051@default-00000026;1 was answered.
[May 8 17:29:48] -- Executing [8309@default:1] Answer("Local/58600051@default-00000026;1", "") in new stack
[May 8 17:29:48] -- Executing [8309@default:2] Monitor("Local/58600051@default-00000026;1", "wav,20160508-172947_6303637989") in new stack
[May 8 17:29:48] -- Executing [8309@default:3] Wait("Local/58600051@default-00000026;1", "3600") in new stack
[May 8 17:29:51] Spawn extension (default, i, 1) exited non-zero on 'Local/8600051@default-00000025;1'
[May 8 17:29:51] -- Executing [h@default:1] AGI in new stack
[May 8 17:29:51] -- <Local/8600051@default-00000025;1>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0
[May 8 17:29:51] == Spawn extension (default, 8600051, 1) exited non-zero on 'Local/8600051@default-00000025;2'
[May 8 17:29:51] -- Executing [h@default:1] AGI in new stack
[May 8 17:29:51] -- <Local/8600051@default-00000025;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0
[May 8 17:42:39] -- Executing [8600051@default:1] MeetMe("Local/8600051@default-00000027;2", "8600051,F") in new stack
[May 8 17:42:39] > Channel Local/8600051@default-00000027;1 was answered.
[May 8 17:42:39] -- Executing [91847224YYYY@default:1] AGI in new stack
[May 8 17:42:39] -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=TESTCAMP))
[May 8 17:42:39] -- <Local/8600051@default-00000027;1>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[May 8 17:42:39] -- Executing [91847224YYYY@default:2] Set("Local/8600051@default-00000027;1", "CALLERID="6308470447"") in new stack
[May 8 17:42:39] -- Executing [91847224YYYY@default:3] Dial("Local/8600051@default-00000027;1", "SIP/1847224YYYY@vts,,tTo") in new stack
[May 8 17:42:39] Using SIP RTP CoS mark 5
[May 8 17:42:39] -- Called SIP/1847224YYYY@vts
[May 8 17:42:39] -- Executing [58600051@default:1] MeetMe("Local/58600051@default-00000028;2", "8600051,Fmq") in new stack
[May 8 17:42:39] > Channel Local/58600051@default-00000028;1 was answered.
[May 8 17:42:39] -- Executing [8309@default:1] Answer("Local/58600051@default-00000028;1", "") in new stack
[May 8 17:42:39] -- Executing [8309@default:2] Monitor("Local/58600051@default-00000028;1", "wav,20160508-174238_847224YYYY") in new stack
[May 8 17:42:39] -- Executing [8309@default:3] Wait("Local/58600051@default-00000028;1", "3600") in new stack
[May 8 17:42:41] -- SIP/vts-0000000a is making progress passing it to Local/8600051@default-00000027;1
[May 8 17:42:42] -- SIP/vts-0000000a is making progress passing it to Local/8600051@default-00000027;1
[May 8 17:42:45] -- SIP/vts-0000000a is ringing
[May 8 17:42:45] -- SIP/vts-0000000a is making progress passing it to Local/8600051@default-00000027;1
[May 8 17:42:49] -- SIP/vts-0000000a answered Local/8600051@default-00000027;1
[May 8 17:42:59] -- Executing [h@default:1] AGI("Local/8600051@default-00000027;1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----20-----10") in new stack
[May 8 17:42:59] -- &lt;Local/8600051@default-00000027;1&gt;AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----20-----10 completed, returning 0
[May 8 17:42:59] Spawn extension (default, 91847224YYYY, 3) exited non-zero on 'Local/8600051@default-00000027;1'
[May 8 17:42:59] Spawn extension (default, 8600051, 1) exited non-zero on 'Local/8600051@default-00000027;2'
[May 8 17:42:59] -- Executing [h@default:1] AGI("Local/8600051@default-00000027;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[May 8 17:42:59] -- &lt;Local/8600051@default-00000027;2&gt;AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0
[May 8 17:43:07] Spawn extension (default, 58600051, 1) exited non-zero on 'Local/58600051@default-00000028;2'
[May 8 17:43:07] -- Executing [h@default:1] AGI in new stack
[May 8 17:43:07] -- <Local/58600051@default-00000028;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0
[May 8 17:43:07] Spawn extension (default, 8309, 3) exited non-zero on 'Local/58600051@default-00000028;1'
[May 8 17:43:07] -- Executing [h@default:1] AGI("Local/58600051@default-00000028;1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[May 8 17:43:07] -- &lt;Local/58600051@default-00000028;1&gt;AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0
[May 8 17:43:07] Spawn extension (default, 58600051, 1) exited non-zero on 'Local/58600051@default-00000026;2'
[May 8 17:43:07] -- Executing [h@default:1] AGI in new stack
[May 8 17:43:07] -- <Local/58600051@default-00000026;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0
[May 8 17:43:07] Spawn extension (default, 8309, 3) exited non-zero on 'Local/58600051@default-00000026;1'
[May 8 17:43:07] -- Executing [h@default:1] AGI("Local/58600051@default-00000026;1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[May 8 17:43:07] -- &lt;Local/58600051@default-00000026;1&gt;AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0
[May 8 17:43:07] Spawn extension (default, 58600051, 1) exited non-zero on 'Local/58600051@default-00000024;2'
[May 8 17:43:07] -- Executing [h@default:1] AGI in new stack
[May 8 17:43:07] -- <Local/58600051@default-00000024;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0
[May 8 17:43:07] Spawn extension (default, 8309, 3) exited non-zero on 'Local/58600051@default-00000024;1'
[May 8 17:43:07] -- Executing [h@default:1] AGI("Local/58600051@default-00000024;1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[May 8 17:43:07] -- &lt;Local/58600051@default-00000024;1&gt;AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0
truedial*CLI>
truedial*CLI>

CLI output for a Non working call 847882QQQQ ( QQQQ are valid digits)

truedial*CLI>
truedial*CLI>
[May 8 17:43:34] -- Executing [8600051@default:1] MeetMe("Local/8600051@default-00000029;2", "8600051,F") in new stack
[May 8 17:43:34] > Channel Local/8600051@default-00000029;1 was answered.
[May 8 17:43:34] Starting Local/8600051@default-00000029;1 at default,911847882QQQQ,1 failed so falling back to exten 's'
[May 8 17:43:34] Starting Local/8600051@default-00000029;1 at default,s,1 still failed so falling back to context 'default'
[May 8 17:43:34] -- Sent into invalid extension 's' in context 'default' on Local/8600051@default-00000029;1
[May 8 17:43:34] -- Executing [i@default:1] Playback("Local/8600051@default-00000029;1", "invalid") in new stack
[May 8 17:43:34] -- &lt;Local/8600051@default-00000029;1&gt; Playing 'invalid.gsm' (language 'en')
[May 8 17:43:35] -- Executing [58600051@default:1] MeetMe("Local/58600051@default-0000002a;2", "8600051,Fmq") in new stack
[May 8 17:43:35] > Channel Local/58600051@default-0000002a;1 was answered.
[May 8 17:43:35] -- Executing [8309@default:1] Answer("Local/58600051@default-0000002a;1", "") in new stack
[May 8 17:43:35] -- Executing [8309@default:2] Monitor("Local/58600051@default-0000002a;1", "wav,20160508-174334_847882QQQQ") in new stack
[May 8 17:43:35] -- Executing [8309@default:3] Wait("Local/58600051@default-0000002a;1", "3600") in new stack
[May 8 17:43:39] -- Executing [i@default:2] Hangup("Local/8600051@default-00000029;1", "") in new stack
[May 8 17:43:39] Spawn extension (default, i, 2) exited non-zero on 'Local/8600051@default-00000029;1'
[May 8 17:43:39] -- Executing [h@default:1] AGI in new stack
[May 8 17:43:39] -- <Local/8600051@default-00000029;1>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16--------------- completed, returning 0
[May 8 17:43:39] == Spawn extension (default, 8600051, 1) exited non-zero on 'Local/8600051@default-00000029;2'
[May 8 17:43:39] -- Executing [h@default:1] AGI in new stack
[May 8 17:43:39] -- <Local/8600051@default-00000029;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0
truedial*CLI>

Never mind.. Omit Phone Code changed to Y fixed it..

Thanks for all your help. Now I am up and running in m lab.

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