LEAD RECYCLING WITHIN THIS CAMPAIGN

Added by Bassem Mettichi over 2 years ago

Dear Friends,

could someone tell me if he has used the function <<LEAD RECYCLING WITHIN THIS CAMPAIGN>>, when i add new status lead recycling in my campaign and i try to active this lead status the edit button is not working.
i click but it is alaways with status not active as this button is not implemented in goautodiad?

Any help please?

Best Regards
Mettichi Bassem

leadrecycle.png (40.9 kB)


Replies (4)

RE: LEAD RECYCLING WITHIN THIS CAMPAIGN - Added by Daniel Roberts over 2 years ago

I'm experiencing the same issue here - have thousands of no answers to recall, but the system won't let us. This one needs to be looked into.

RE: LEAD RECYCLING WITHIN THIS CAMPAIGN - Added by Daniel Roberts over 2 years ago

We've manually pulled the lists and removed certain call statuses in order to complete a new campaign as recycled which works well enough. However agents are then missing callbacks, as they are part of a different campaign. Is this an issue that is only affecting some systems, or is this a global bug?

RE: LEAD RECYCLING WITHIN THIS CAMPAIGN - Added by Chris Lomuntad over 2 years ago

Hi,

Thanks for reporting this bug. We're done fixing the bug. Kindly update your server via our GIThub repo. Again, thanks.

Cheers,
Chris

RE: LEAD RECYCLING WITHIN THIS CAMPAIGN - Added by Daniel Roberts about 2 years ago

Hi Chris,

That's spot on, thank you for acting so quickly.

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